Solutions Engineer

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Sifted

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

📦 Logistics

☁️ SaaS

🤝 B2B

💰 Private equity on 2018-02

Logistics • SaaS • B2B

Sifted is a parcel spend management platform that helps shippers connect to carriers, analyze every invoice, and automate manual billing, reconciliation, and reporting processes. The platform provides continuous monitoring of carrier changes, contract and surcharge compliance, refund recovery, scenario modeling, and carrier performance analytics, and includes SiftedAI Copilot as an always-on logistics analyst to surface savings and recommendations. Sifted targets enterprise and mid-market B2B shippers, retailers, manufacturers, 3PLs and finance teams to reduce parcel spend and increase visibility across multi-carrier operations.

📋 Description

• Quickly gain deep product knowledge and use it to drive the sales process and adoption of Sifted solutions • Bridge Sales, Engineering, and Client Success teams • Align customer pain points with Sifted’s functional solutions • Serve as the subject matter expert on the Sifted platform • Lead pre-sales initiatives with prospective clients • Capture and provide customer feedback for product improvements • Implement custom solutions and support ad hoc projects • Contribute to development and thought leadership supporting growth of the Sifted platform • Curate partner presentations communicating platform solutions and benefits • Establish trusted-advisor and technical-authority relationships with clients from technical staff to C-suite executives • Provide sales leadership with reports on sales activities and projects • Maintain timely communication and action to minimize wait times

🎯 Requirements

• Technical capability to capture, interpret, quantify, and clearly document customer requirements • Extensive experience within the parcel industry • Minimum of 3 years of pre-sales engineering experience preferred • Demonstrated ability to embrace AI as a core tool for problem-solving and innovation • Experience within SaaS • Preferred technical ability with Power BI, Tableau, SQL, Excel, or other BI tools • Proven ability to align with sales teams to close deals • Strong communication skills across all organizational levels • Creative and strategic thinking in a fast-paced, dynamic environment • Highly organized, proactive, detail-oriented, and inquisitive • Self-driven, results-oriented approach • Business development acumen • Strong presentation skills • Ability to develop and maintain strong external and internal relationships • Excellent problem-solving, communication, and collaboration skills • Track record of enabling data-driven teams • Willingness to embrace AI as a core tool for problem-solving and innovation