Program Manager, PMO – Ellucian ERP SaaS Transformation

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Strata Information Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.

📋 Description

• Lead complex Ellucian ERP (Banner and/or Colleague) transformation programs, including on-premise to SaaS/cloud migrations, from initiation through stabilization • Develop and maintain comprehensive program governance frameworks, including steering committees, executive reporting structures, and decision-making processes • Coordinate multiple concurrent project workstreams, managing dependencies, risks, resources, and timelines • Partner with institutional executives and project sponsors to establish program objectives, success metrics, and strategic outcomes • Provide oversight of implementation teams to ensure consistent delivery methodologies and adherence to program objectives • Establish and enforce consistent program and project management standards, methodology, tools, and reporting cadence across the ERP transformation portfolio • Monitor and manage multi-million-dollar program budgets, resource allocation, forecasting and burn downs, and overall financial performance • Identify, assess, and proactively manage program-level risks, issues, and dependencies • Develop and execute program communication strategies and translate complex technical and program issues into concise summaries for executive and client leadership • Collaborate with functional and technical leaders to align implementation decisions with long-term institutional goals • Establish and monitor KPIs to measure program success and benefits realization • Ensure high-quality deliverables, documentation, and implementation standards • Serve as primary contact for client executive sponsors, presenting program status, risks, and recommendations • Support business development through thought leadership, proposal support, and client relationship management • Coach and mentor Project Managers and support their professional growth

🎯 Requirements

• Bachelor's degree or equivalent professional experience • Ten or more years of experience leading large-scale ERP, SaaS, or enterprise software implementation programs within Higher Education • Demonstrated experience managing complex, multi-year transformation initiatives involving multiple projects and stakeholder groups • Direct experience with Ellucian Banner and/or Colleague ERP platforms is preferable; familiarity with Workday, Oracle, or other Higher Education ERP platforms is a plus • Experience delivering programs using the Ellucian Implementation Methodology is preferable • Proven success managing program governance, executive communications, and strategic stakeholder relationships • Strong understanding of on-premise to SaaS/cloud migration methodologies, organizational change management, and business process transformation • Experience managing multi-million-dollar program budgets, forecasts, resource planning, and financial reporting across concurrent initiatives • Ability to engage and influence executive leadership and distill complex technical and program issues into executive-level summaries • Exceptional written, verbal, presentation, and facilitation skills • Strong analytical, organizational, critical thinking, and problem-solving abilities • Demonstrated ability to lead cross-functional teams in complex and rapidly changing environments • Experience operating in matrix-managed environments and coordinating with Ellucian Partner Network and third-party vendors • Experience coaching and developing Project Managers • Ability and willingness to travel to client campuses as needed, up to approximately 25% • Experience using project and program management tools such as Smartsheet, Microsoft Project, Jira, or similar platforms • Preferred: previous higher education consulting experience • Preferred: PMP, PgMP, or related certifications; Ellucian-specific certifications or training • Preferred: cloud migration or enterprise modernization experience; Ellucian Navigate to SaaS (N2S) familiarity • Preferred: experience overseeing multiple ERP implementations simultaneously • Preferred: formal PMO experience establishing or maturing standards, governance, and methodology • Preferred: Master's degree in Business, Information Technology, Higher Education Administration, or related field

🏖️ Benefits

• Base range $135,000 - $155,000 plus bonus • Flexible hours • Remote work • Medical, vision and dental • Flexible Spending or Health Savings Account • PTO, Sick and holiday pay • Company Paid Life insurance • Retirement 401(k), 5% Company Contribution • Professional Development opportunities • Connectivity stipend