Sales Operations Manager

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📊 Sales Operations

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SimX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

📚 Education

🥽 AR/VR

💰 $1.7M Grant on 2023-02

Healthcare • Education • AR/VR

SimX is a pioneer in the field of medical simulation, leveraging virtual and augmented reality technologies to enhance medical training and education. As the first comprehensive professional-grade VR medical simulation system, SimX allows healthcare professionals, including physicians and nurses, to engage in realistic training scenarios using flexible simulated patients instead of traditional mannequins, supported by a robust physiology engine.

📋 Description

• Own the deal desk process from intake through handoff to Legal/Contracting, including pricing review, deal structure, approval routing, and required documentation • Maintain approved pricing, discount guidelines, and approval paths, and coordinate exceptions with Sales, Finance, and Legal decision-makers • Analyze deal economics and identify financial or commercial issues requiring escalation • Monitor deal desk turnaround time, discounts, exceptions, and recurring friction points and recommend improvements • Own Sales reporting and dashboards for pipeline, bookings, conversion, win/loss, sales cycle, quota attainment, and other key performance measures • Analyze Sales performance by rep, segment, and territory and provide actionable recommendations to Sales leadership • Partner with Finance to reconcile Sales bookings and pipeline data with company financial reporting • Run the weekly Sales forecast process, including submissions, deal reviews, forecast categories, rollups, and reporting • Monitor pipeline health, coverage, deal movement, close-date changes, and gaps to target • Partner with the VP of Global Sales to improve forecast accuracy and with Finance to provide the Sales forecast as an input to company planning • Build territory and named-account assignments across segments in partnership with Sales leadership • Model Sales capacity, quota, and ramp against the annual bookings plan • Administer Sales compensation plans and SPIFs, including crediting rules, attribution between Sales and Customer Success, monthly commission calculations, and dispute resolution • Own administration and roadmap for the commercial tech stack, including Salesforce, pipeline intelligence and forecasting tools, and sales intelligence and prospecting platforms • Ensure data quality, perform data audits, and provide governance of sales systems • Establish and document scalable sales workflows, including stage requirements, MEDDPICC qualification frameworks, Mutual Close Plan standards, and territory allocation guidelines • Maintain effective Sales handoffs with Marketing, Legal/Contracting, Finance, and Customer Success • Lead rollout and adoption of Sales process and system changes and manage Sales technology vendors • Work closely with the VP of Sales and partner across Finance, Legal, Marketing, Customer Success, and Product • Manage 1 full-time employee (FTE)

🎯 Requirements

• 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related function, including experience at a senior individual-contributor or management level • Demonstrated experience building or improving Sales Operations processes in a growing organization • Experience managing deal desk processes, pricing administration, and approval workflows • Advanced Salesforce expertise, including reporting, dashboards, validation rules, approval processes, and data management • Strong experience with Sales forecasting, pipeline management, performance reporting, and analytics • Experience administering Sales compensation, quota, and territory plans • Strong Excel and financial modeling skills; experience with BI or reporting tools • Ability to turn data into clear recommendations for Sales and executive leadership • Experience partnering effectively across Sales, Finance, Legal, Marketing, and Customer Success • B2B SaaS experience in a growth-stage company • Proof of eligibility to work in the United States • Must reside in the United States • Experience in healthcare, medical education, simulation, med-tech, or another complex institutional sales environment • Experience supporting enterprise, academic/institutional, government/defense, international, or channel sales • Familiarity with public-sector or higher-education procurement and contracting • Experience with MEDDPICC or a comparable qualification framework

🏖️ Benefits

• Remote work environment • SimX covers 99% of employee premiums and 50% of dependent premiums for medical, dental, and vision • 401(k) with employer matching • Company laptop • Home office credit • Internet reimbursement • Unlimited PTO

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