Senior Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $124k - $155k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Sinch

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $48.8M Post-IPO Debt - Sinch on 2024-09

Consulting • Logistics • Marketing

Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.

📋 Description

• Drive revenue growth across a portfolio of strategic enterprise customers • Expand customer investment through increased product adoption and cross-sell opportunities • Uncover ways to help customers achieve their business objectives • Build executive relationships and act as a trusted advisor • Identify growth opportunities and position Sinch’s portfolio to deliver measurable business value • Develop and execute strategic account growth plans to maximize wallet share and increase customer lifetime value • Identify whitespace opportunities and align Sinch solutions to evolving customer needs • Collaborate across internal teams to deliver impactful solutions and strengthen long-term customer partnerships • Manage sales opportunities throughout the pipeline • Forecast revenue accurately and maintain a healthy pipeline • Communicate Sinch’s value proposition and secure stakeholder buy-in • Prospect within existing accounts and targeted prospects using referrals, strategic outreach, social selling, and customer insights • Lead commercial negotiations and drive agreements that maximize long-term value • Apply market, vertical, industry, competitive, and customer intelligence to identify growth opportunities and position solutions strategically

🎯 Requirements

• Minimum of 8 years of related experience with a bachelor's degree; or equivalent experience • Experience in enterprise-level direct sales in the technology sector • Proven track record of growing existing books of business through strategic account expansion, increased product adoption, and revenue growth • Strong leadership and mentoring skills with the ability to inspire cross-functional teams • Exceptional communication, negotiation, and problem-solving skills

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Supplemental plans • Telehealth access • Free virtual counselling resources through the global Employee Assistance Program • Roth and Pre-tax 401(k) options • Employer 401(k) match • Generous paid time off program • Paid parental leave • Family planning support • Flexible remote work offerings • Paid time off to support a volunteer program • Reward+ discounts on retail, entertainment, and more