Senior Business Operations Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $124k - $154k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sinch

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $48.8M Post-IPO Debt - Sinch on 2024-09

Consulting • Logistics • Marketing

Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.

📋 Description

• Partner with the EVP, Americas, to coordinate leadership priorities, meeting cadences, and key business activities • Prepare and coordinate executive-level materials, including board presentations, business reviews, annual and long-range planning, and strategic forums • Document key decisions, commitments, and action items, tracking progress and supporting timely execution • Identify risks, gaps, and dependencies across initiatives • Coordinate the Americas GTM objectives and key results (OKR) process • Interpret performance data and develop actionable insights for business planning and leadership decisions • Maintain visibility into key Americas business metrics and support monthly and quarterly business reviews • Align regional and global stakeholders around shared goals, priorities, and initiatives • Coordinate leadership events and forums, including quarterly business reviews, leadership offsites, Sales Kickoff, and cross-functional meetings • Develop and coordinate internal communications for the EVP, including all-hands updates, leadership messaging, and organizational change communications • Support leadership team effectiveness through onboarding, shared ways of working, and collaboration opportunities • Foster collaboration and accountability by maintaining visibility into commitments, priorities, and shared objectives • Build cross-functional relationships, facilitate communication, identify alignment opportunities, and help teams navigate challenges

🎯 Requirements

• Minimum of 5 years of relevant experience in business operations, executive operations, program management, strategy execution, or a comparable role • Experience supporting business priorities and coordinating cross-functional initiatives • Experience partnering with senior leaders to coordinate priorities, manage competing demands, and support effective decision-making • Strong written and verbal communication skills • Experience preparing executive presentations, business reviews, and materials translating complex information into clear, actionable messages • Ability to work with business performance data, identify trends or inconsistencies, and translate insights into meaningful recommendations • Experience coordinating business planning activities, OKRs, leadership meetings, performance reviews, or cross-functional projects • Ability to build collaborative relationships across teams, manage sensitive information appropriately, and navigate changing priorities • Familiarity with AI-enabled tools and interest in using technology to improve efficiency, analysis, and communication • Bachelor's degree in Business Administration or a related field, or equivalent practical experience (preferred)

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Supplemental plans, including telehealth access • Free virtual counselling resources through the global Employee Assistance Program • Roth and Pre-tax 401(k) options with employer match • Generous paid time off program • Paid parental leave • Family planning support • Flexible remote work offerings • Paid time off for volunteering • Reward+ discounts on retail, entertainment, and more • Annual bonus eligibility

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