Markets Relationship Executive

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

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Sky Betting & Gaming

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

Sky Betting & Gaming is a UK-based consumer-facing betting and online gaming operator. Now part of Flutter UK & Ireland and the wider Flutter Entertainment group, the brand is presented alongside Betfair, Paddy Power, PokerStars and tombola as a market-leading provider of trusted entertainment to millions of customers. The company emphasizes responsible play, customer experience and uses digital platforms (web and apps) to deliver betting and gaming services, with operational presence in Leeds and registration under Flutter Entertainment plc.

📋 Description

• Proactively source and acquire high-priority customers through direct outreach, referrals, and targeted campaigns • Conduct high-volume outbound communication through text, phone, and messaging platforms • Build trust and convert prospects into active customers • Personally onboard customers and educate them on market mechanics, event opportunities, and platform features • Maintain frequent, personalized communication with a customer portfolio • Liaise with payments, customer support, operations, and other internal teams • Drive engagement before, during, and after major events • Reactivate dormant customers and deepen relationships with priority users • Anticipate customer needs and proactively solve problems • Represent Fanatics Markets in customer conversations, events, and industry interactions • Share customer feedback on product gaps, friction points, and opportunities with internal teams • Own and grow a portfolio of highly engaged priority customers • Contribute to the growth and development of the Fanatics Markets program and customer experience

🎯 Requirements

• 4+ years of experience in sales, customer acquisition, hospitality, relationship management, or customer success roles with direct performance accountability • Proven ability to build relationships quickly and influence customer behavior through direct communication • Comfort with high-volume outbound outreach and frequent customer interaction • Strong written and verbal communication skills, especially in informal, 1:1 settings • Highly organized, reliable, and accountable, with strong follow-through • Ability to thrive in fast-paced, evolving environments with minimal structure • Experience in sports, trading, fintech, crypto, marketplaces, or adjacent consumer platforms is a strong plus • Demonstrated interest in or strong desire to deeply learn prediction markets and trading dynamics is a strong plus • Willingness to work flexible hours around major events when customer engagement is highest is a strong plus

🏖️ Benefits

• Full-time employment compensation includes base and bonus • In-person onboarding/cultural immersion may include Launching into Better: LIVE, a multi-day experience in New York City • Benefits information provided at https://benefitsatfanatics.com/