Senior Operations Specialist – Launch Team

Job not on LinkedIn

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $125k - $170k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Skydio

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🎖️ Defense

🏭 Manufacturing

📦 Logistics

💰 $170M Series E - Skydio on 2024-11

Defense • Manufacturing • Logistics

Skydio is a manufacturer of autonomous drone systems that combine advanced onboard artificial intelligence, sensors, and cloud software to automate flight for inspection, security, public safety, and mapping missions. Its product family (including the X10, X10D, R10, docking stations, and software such as Skydio Autonomy and DFR Command) is designed for rapid situational awareness, automated inspections, site security, and Drone-as-First-Responder deployments for government, utilities, and enterprise customers. Skydio delivers integrated hardware, software, and services to enable safer, faster, and more autonomous operations in challenging environments.

📋 Description

• Own a book of dock accounts within a region and run the weekly customer cadence, readiness record, and risk tracking from opportunity through handoff to Customer Success • Build relationships with customer program managers, facilities and IT staff, procurement, and legal teams, as well as internal Account Executives, Solutions Engineers, Deployment, and Customer Success teams • Lead site surveys and make-ready planning, including rooftop and site assessments, power and mounting, and RF, LTE, and network readiness • Drive the non-technical path to launch, including waivers and BVLOS approvals, policy and data retention, council or board authorization, and pilot staffing and training • Verify deployment prerequisites before a dock ships and escalate blockers early • Cover other specialists during absence or surge • Turn launch learnings into playbook improvements and feedback for Product and Engineering

🎯 Requirements

• 3+ years in a customer-facing project management, implementation, deployment, or operations role • Experience managing a portfolio of concurrent projects with timelines, dependencies, and outside stakeholders you do not control • Familiarity with Drone as First Responder concepts of operation and dock based remote operations; professional experience strongly preferred • Comfort working with public sector and enterprise customers, including their IT, facilities, procurement, and legal teams • Highly organized with strong attention to detail, and disciplined about keeping the system of record current • Excellent written and verbal communication • FAA Part 107 Certificate, or the ability to obtain one within 60 days of hire • Ability to travel 50 to 60% of the time • Ability to lift up to 60 lbs unaided • Comfortable working outdoors, at height, and performing physical tasks including climbing ladders

🏖️ Benefits

• Equity in the form of stock options • Comprehensive benefits packages • Relocation assistance may be provided for eligible roles • Group health insurance plans • Paid vacation time • Sick leave • Holiday pay • 401K savings plan