Account Manager

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🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Skyhook Interactive

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

💼 Consulting

📣 Marketing

🏢 Enterprise

Consulting • Marketing • Enterprise

Skyhook Interactive is a web design and development agency specializing in building and managing high-performance WordPress websites for businesses. Since 2008 they provide end-to-end services including custom development, design, consulting, and managed hosting with ongoing maintenance and performance optimization. They focus on conversion-driven sites for enterprise and multi-location clients, delivering custom code, templates, and post-launch support.

📋 Description

• Manage a dedicated portfolio of retained healthcare accounts • Lead client onboarding and ongoing discovery • Build relationships with stakeholders and decision-makers • Serve as a strategic advisor on website and digital initiatives • Identify, develop, and close upsell, expansion, and follow-on opportunities • Conduct account reviews to uncover additional opportunities • Serve as the escalation point and protect client relationships • Participate in occasional on-site client meetings and visits • Represent client priorities and goals internally • Align delivery teams with client needs and business objectives • Review deliverables and provide actionable feedback • Support performance audits, analysis, quality assurance, and strategic deliverables • Develop thought leadership through content, webinars, and industry events • Build referral and industry relationships • Network with healthcare leaders and partners • Scope and close opportunities generated through business development relationships • Grow revenue within assigned accounts and maintain client satisfaction and retention

🎯 Requirements

• 5+ years of experience in account management, client strategy, consulting, or a comparable client-facing role • Experience working inside a healthcare organization • Experience with a healthcare organization operating multiple locations and/or brands • Demonstrated success growing existing client relationships through upsells, expanded engagements, or increased recurring revenue • Working knowledge of website and digital strategy, including design, content, analytics, and front-end development • Ability to consult confidently with clients while directing and reviewing internal team work • Strong written and verbal communication skills • Comfortable presenting to executives, leading client conversations, and speaking in webinars or conference settings • Highly organized, proactive, detail-oriented, and accountable for results • Ability to recognize opportunities and take action independently • Comfortable working in a fast-moving environment and organizing competing priorities • Hands-on experience using AI tools and automation to improve productivity, client outreach, research, website or performance analysis, and recurring deliverables

🏖️ Benefits

• Health insurance • Disability and life insurance • Open vacation policy • 401(k) with 4% matching • Hardware budget • Professional coaching • Remote work option