Quality Systems Consultant – Veeva Quality Cloud

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🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Slipstream IT

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

💊 Pharmaceuticals

Consulting • Healthcare • Pharmaceuticals

Slipstream IT is a strategic partner specializing in redefining IT solutions for the life sciences sector. They offer a comprehensive range of services including IT strategy and consulting, cloud-based solutions, and IT support specifically tailored to healthcare and pharmaceutical companies. With a focus on streamlining IT management and enhancing compliance and quality, Slipstream provides expertise as a certified Veeva solutions provider, serving over 200 clients in the life sciences industry.

📋 Description

• Act as the point of contact for all enhancements, efforts, and support tickets on assigned account(s) • Manage daily project activities, schedule, scope, and budget • Provide regular status reports covering project status, schedule, deliverables and milestones, budget, action items, and risks with mitigation strategies • Coordinate activity among client stakeholders and facilitate change controls • Manage daily, weekly, and monthly team prioritization • Manage communications, onboarding, training, and coordination between team members • Perform Level 2/3/4 support and hands-on configuration in Veeva Vault QualityDocs, Training, and QMS • Administer and maintain user accounts, application/document/user security, lifecycles, and workflows • Respond to how-to questions and create and monitor reports and dashboards • Make minor configuration changes to document types, fields, objects, lifecycles, and workflows • Support release management impact assessment, testing, and product release readiness • Escalate product issues to Veeva or relevant vendor support • Coordinate offshore Technical Configurators and other consultants staffed on assigned accounts • Onboard and align team members to account-specific processes

🎯 Requirements

• 3+ years of experience supporting or implementing Veeva Vault QualityDocs, Training, or QMS, or a comparable eQMS such as MasterControl, TrackWise, or SmartSolve • Track record of owning client-facing delivery budgets, schedules, status reporting, and change control • Experience in life sciences or another GxP-regulated environment • Strong written and verbal communication skills • Bachelor's degree in a related field or equivalent experience