Senior Manager – Organizational Change Management, OCM

Job not on LinkedIn

🔥 8 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

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Slipstream IT

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

💊 Pharmaceuticals

Consulting • Healthcare • Pharmaceuticals

Slipstream IT is a strategic partner specializing in redefining IT solutions for the life sciences sector. They offer a comprehensive range of services including IT strategy and consulting, cloud-based solutions, and IT support specifically tailored to healthcare and pharmaceutical companies. With a focus on streamlining IT management and enhancing compliance and quality, Slipstream provides expertise as a certified Veeva solutions provider, serving over 200 clients in the life sciences industry.

📋 Description

• Lead organizational change management for complex life sciences transformation programs, initially focused on global CRM implementations and migrations • Own change strategy and execution from program mobilization through deployment, hypercare, and adoption • Develop and maintain integrated change plans covering stakeholder engagement, impacts, communications, training, readiness, adoption, and post-go-live reinforcement • Translate technology, process, data, and operating-model changes into role-level impacts and actionable interventions • Conduct change impact, readiness, and gap assessments across affected stakeholder groups • Develop stakeholder segmentation, sponsor, and change-network strategies • Coach executive sponsors, regional leaders, managers, and local change champions • Manage resistance across geographically and culturally diverse teams • Design role-based learning and enablement strategies, including train-the-trainer, instructor-led and digital learning, in-app guidance, job aids, and post-go-live reinforcement • Define adoption, readiness, and value-realization metrics; develop dashboards and reporting mechanisms • Partner with program management, business process, functional, technical, data migration, testing, cutover, validation, and systems integration teams • Manage the OCM workstream plan, budget, risks, issues, dependencies, deliverables, and status reporting • Develop executive communications and presentations • Facilitate executive workshops, stakeholder sessions, sponsor coaching, change-network meetings, and train-the-trainer activities • Support pre-sales and advisory activities, including assessments, proposals, solution design, estimation, presentations, and oral defenses • Develop Slipstream's OCM methodology, tools, templates, accelerators, and delivery standards • Mentor and provide direction to OCM consultants and other team members • Work across global time zones and travel to client locations as required by program milestones

🎯 Requirements

• 8+ years of progressive organizational change management, business transformation, or technology transformation experience • At least 3 years leading OCM workstreams for complex enterprise technology programs • Experience leading change management for CRM implementations or migrations, preferably involving Veeva CRM, Veeva Vault CRM, Salesforce Sales Cloud, Salesforce Life Sciences Cloud, Health Cloud, or comparable enterprise platforms • Life sciences industry experience with understanding of pharma or biotech Commercial and Medical operating models, including field sales, key account management, Medical Affairs/MSLs, Market Access, and Marketing • Experience leading change across global and multi-region programs, ideally supporting large user populations across North America, EMEA, APAC, LATAM, or Japan • Ability to translate CRM, process, data, and operating-model changes into role-level impacts and practical change interventions • Experience managing complex stakeholder landscapes involving senior client executives, regional and country leadership, functional process owners, IT, compliance, and implementation partners • Consulting or client-facing delivery experience • Experience developing change strategies, stakeholder assessments, change impact assessments, communications plans, training strategies, readiness assessments, and adoption plans • Experience defining and reporting adoption and readiness metrics and using data to identify adoption issues and drive post-go-live corrective actions • Experience working within regulated life sciences environments and understanding of documentation, training, compliance, and validation expectations • Experience leading change across multicultural and geographically distributed organizations • Strong written, verbal, facilitation, and executive presentation skills • Bachelor's degree in business, life sciences, organizational psychology, information systems, or a related field • Preferred: direct experience with Veeva CRM, Veeva Vault CRM, Salesforce, or other life sciences commercial technology transformations • Preferred: experience supporting global CRM migrations from legacy platforms to modern cloud-based CRM platforms • Preferred: experience working with Commercial, Medical Affairs, and Market Access organizations during the same transformation • Preferred: experience working with client teams and field organizations in Japan • Preferred: experience with GxP-regulated or validated environments • Preferred: applied experience with Prosci ADKAR, Kotter, or CCMP standards • Preferred: Prosci, CCMP, or equivalent change management certification • Preferred: experience contributing to consulting proposals, estimates, solution development, and client presentations • Preferred: additional language capabilities and experience localizing global change programs

🏖️ Benefits

• 401k match • Comprehensive group health, dental, vision benefits • Life insurance/LTD • Discretionary PTO