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Account Manager

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on Smart Source LLC's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Smart Source LLC's site. Checked 45 minutes ago.

Logo of Smart Source LLC

Smart Source LLC

201 - 500 employees

Founded 2003

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

Smart Source LLC is an integrated B2B marketing supply‑chain and procurement company that sources, produces, and fulfills branded print, promotional merchandise, packaging, and custom kits. It provides warehousing & distribution, inventory management, supplier vetting, custom e‑commerce storefronts and print‑on‑demand platforms, plus technology and automation for secure, data‑driven communications (including HIPAA‑compliant healthcare messaging). Smart Source serves large enterprises across verticals like automotive, finance, healthcare, hospitality, pharmaceuticals, and retail, emphasizing brand control, spend optimization, and fulfillment at scale.

📋 Description

• Understand existing client needs and develop and strengthen client relationships • Manage sourcing and production activities • Work with Account Executives, Account Directors, and clients on account strategies and new sales opportunities • Identify service and process improvement opportunities • Collect order specifications and obtain competitive vendor quotes • Quote, source, oversee production, and manage inventory and eCommerce for marketing collateral, operational print, and promotional purchases • Create presentations to promote and sell products and services • Enter order specifications and data into Demand Bridge • Manage and track order status and obtain vendor tracking information • Match vendor invoices to orders to support timely billing • Provide superior customer service and ensure projects meet specifications and in-hand dates • Maintain compliance in Demand Bridge, eCommerce, Docuware, and Resource Dashboard • Enter job detail data for accurate client-facing reporting where applicable • Ensure company profitability targets are met • Balance team workloads where applicable to maintain productivity and quality

🎯 Requirements

• 10+ years of industry experience required • Direct client support experience with more than $5MM in managed revenue • Excellent written and verbal communication skills • Highly proficient with MS Office software, especially Excel • Knowledge of diverse product categories, including litho print, digital print, direct mail, POP/POS, and branded merchandise • Preferred vendor knowledge • Ability to work independently on orders/projects • Thorough knowledge of eCommerce and inventory processes and logistics where applicable

🏖️ Benefits

• Salaried position • Incentive eligible

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