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Admission Counselor

Job not on LinkedIn

đŸ”„ 2 minutes ago

🏈 Alabama, Arizona, +30 more states – Remote

infoinfo

đŸ’” $17 - $28 / hour

⏰ Full Time

🟱 Junior

đŸ›‹ïž Counselor

Where this job comes from

Posted on SNHU Careers's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of SNHU Careers

SNHU Careers

10,000+ employees

Founded 1932

đŸ’Œ Consulting

đŸ„ Healthcare

📣 Marketing

Consulting ‱ Healthcare ‱ Marketing

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

‱ Enroll students into Undergraduate and Graduate degree programs at SNHU ‱ Receive and respond to inquiries through email, live chat, telephone, and other marketing channels ‱ Assist students through the enrollment process ‱ Serve as a liaison to other campus departments and advocate for students ‱ Conduct phone interviews with prospective students and evaluate their needs, interests, and qualifications ‱ Provide accurate information about program offerings, delivery mode, school fit, structure, accreditation, and cost ‱ Achieve goals related to daily activity, schedule adherence, ready time, call outline adherence, call and email flow, service and support, compliance, and program knowledge ‱ Assist prospective students through the admission process in compliance with SNHU policies, procedures, regulations, and accrediting standards ‱ Follow schedules including ready time, follow-up time, and chat ‱ Manage relationships, call flow, and pipeline; perform needs analysis, service and support, planning, and implementation ‱ Partner with Financial Aid, Enrollment Support Services, Advising, and other departments; escalate issues ‱ Uphold SNHU policies, procedures, integrity, and ethics ‱ Participate in commencement or commencement-related activities as required ‱ Perform additional assigned duties

🎯 Requirements

‱ An associate degree or some college coursework must be completed; equivalent experience in lieu of degree acceptable ‱ At least 1 year of relevant sales or customer service experience in relationship or consultative sales ‱ Flexible to work either Tuesday - Saturday or Sunday - Thursday ‱ Must reside in an approved Synergy state within the Central, Eastern, Mountain, or Pacific time zones ‱ Hawaii is not eligible for consideration ‱ Reliable internet connection ‱ Dedicated, properly equipped workspace free of distractions

đŸ–ïž Benefits

‱ High-quality, low-deductible medical insurance ‱ Low to no-cost dental and vision plans ‱ 5 weeks of paid time off ‱ Almost a dozen paid holidays ‱ Employer-funded retirement ‱ Free tuition program ‱ Parental leave ‱ Mental health and wellbeing resources

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