Operations Assistant

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🔥 1 minute ago

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SNHU Careers

10,000+ employees

Founded 1932

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

• Track every student waiting for a tutor, beginning with students referred through partner organizations • Determine why students have not been paired and resolve pairing issues • Follow up with families and tutors by phone, email, and text to ensure tutoring pairings start • Use ChatGPT, Claude, and similar tools to draft messages, clean spreadsheets, identify patterns, and build small tools • Identify process problems to the Operations team and help fix them • Work with and report to the Learn To Be Operations team

🎯 Requirements

• Current enrollment in classes as part of a SNHU degree program • Work study part of financial aid package • Students with work study may be prioritized • Able to work 15–20 hours every week, reliably and predictably, including during midterms and finals • Experience using AI tools like ChatGPT or Claude to build something real • Clear, friendly written communication and comfortable making phone calls to parents and volunteers • Consent to a DOJ Dru Sjodin Sex Offender Database Background check • Access to a device with internet access and a working webcam

🏖️ Benefits

• Option to work remotely in specified states • Work-study opportunity as part of financial aid package • Learning outcomes development in communication, technology, critical thinking, professionalism, teamwork, and equity & inclusion • Reasonable accommodation support during the application or hiring process

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