Senior Business Analyst, ITS

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🔥 2 minutes ago

🏈 Alabama, Arizona, +30 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $85.6k - $136.9k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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SNHU Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements • Document business requirements using process models, use cases, epics, user stories, impact analysis, completion criteria, and functional and non-functional requirements • Establish the requirements baseline and manage requirement changes • Manage requirements traceability matrices and confirm solutions meet requirements • Use advanced modeling techniques to create diagrams, models, prototypes, system and data relationship views, and current- and future-state process flows • Analyze requirements and validate potential solutions with business and technical staff • Support testing, including test script development, acceptance criteria, integration testing, test data creation, and user acceptance testing • Provide consultative support to stakeholders • Guide transition of solutions from development to production/operational status • Facilitate understanding between functional and technical teams • Engage vendors and monitor vendor performance against SNHU requirements • Collaborate with product owners, architects, developers, QA, project managers, stakeholders, and peers throughout the software/system development lifecycle • Produce documentation, training, and assistance tailored to the audience • Clarify roles and responsibilities and resolve areas of confusion or overlap • Perform other responsibilities as assigned

🎯 Requirements

• 7+ years of experience in business/operations/systems analysis, solution analysis, business process management, product ownership, or project management • Bachelor's degree in a related field or relevant professional experience demonstrating the required knowledge and skills • Experience developing at least three of: Business Requirements Documents, functional and non-functional requirements, user stories, acceptance criteria, technical specifications, test plans, test cases, and requirements traceability matrices • Experience leading stakeholder interviews and requirements-elicitation workshops • Ability to communicate findings and recommendations to varied audiences • Experience negotiating decisions and compromises among stakeholders • Experience analyzing business processes and leading cross-functional stakeholders through structured solution evaluation • Ability to translate business requirements into functional, non-functional, and technical requirements • Experience documenting cost-benefit projections, security considerations, and operational/change impact assessments • Experience with business process analysis and modeling, workflow analysis, gap analysis, root cause analysis, and current-/future-state process documentation using industry-standard methodologies • Familiarity with databases, CRMs, and data mapping/flows • Ability to work remotely from and reside in an approved U.S. state • Reliable internet connection and dedicated, properly equipped workspace free of distractions

🏖️ Benefits

• High-quality, low-deductible medical insurance • Low to no-cost dental and vision plans • 5 weeks of paid time off • Almost a dozen paid holidays • Employer-funded retirement • Free tuition program • Parental leave • Mental health and wellbeing resources • 100% remote work from an approved state • Reliable internet connection and dedicated, properly equipped workspace required for remote employees