Customer Service Representative

Job not on LinkedIn

🔥 19 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $65k - $85k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Society's Bedrock

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2021

🤝 Non-profit

💼 Consulting

🌍 Social Impact

Non-profit • Consulting • Social Impact

Society's Bedrock is a consultancy and connector that helps nonprofits, schools, and community institutions increase their economic value and impact. They provide services such as one-on-one coaching, discovery/working calls, multi-week improvement plans, webinars, and support around volunteer and recruitment matching, corporate social responsibility (CSR) partnerships, brand marketing, automation, and community-building. Society's Bedrock focuses on strengthening nonprofit leaders and building partnerships between individuals, families, corporations, religious institutions, and schools so energy and efforts achieve maximum impact.

📋 Description

• Respond promptly and professionally to customer inquiries via phone, email, and chat. • Provide accurate information about products, services, and company policies. • Resolve customer complaints and issues efficiently while maintaining a positive attitude. • Document and track customer interactions and transactions in the company database. • Collaborate with other departments to ensure customer needs are met effectively. • Follow up with customers to ensure their satisfaction and problem resolution. • Identify opportunities to enhance the customer experience and suggest improvements.

🎯 Requirements

• Previous experience in a customer service role or related field. • Excellent verbal and written communication skills. • Strong problem-solving abilities and attention to detail. • Ability to manage multiple tasks and handle stressful situations calmly. • Proficiency with customer service software and basic computer applications. • A positive and empathetic attitude towards customers and team members. • Availability to work flexible hours, including evenings and weekends if needed.

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation, Sick & Public Holidays) • Training & Development • Work From Home

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