Account Executive

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Cultivate and maintain strong client relationships, serving as the primary point of contact for payment-related inquiries and account concerns. • Monitor customer accounts to ensure timely payments and follow up on overdue invoices. • Develop and execute customer retention strategies to improve satisfaction and reduce outstanding balances. • Resolve payment disputes by collaborating with finance, sales, and customer support teams. • Track and analyze customer payment behaviors to identify trends and mitigate financial risks. • Maintain accurate records of collection activities to ensure compliance with regulations. • Negotiate payment solutions, including settlements, discounts, or extended terms. • Support internal teams by providing insights and recommendations to enhance processes. • Perform additional duties as required to meet business needs.

🎯 Requirements

• Associate's or Bachelor’s degree in Business Administration, Finance, or a related field (or equivalent experience). • Experience in a customer-facing role, preferably in account management or account executive. • Strong communication and negotiation skills with the ability to build rapport across markets. • Self-motivated and results-driven, capable of working independently to meet deadlines. • Proficiency in Microsoft Office Suite and CRM systems. • Fluency in both English and Spanish is required; additional language proficiency is a plus.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options