Reporting Analyst

Job not on LinkedIn

🕒 June 16

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Business Intelligence Analyst

👻 Ghost score 53%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solutions Travel

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

✈️ Travel

☁️ SaaS

🤝 B2B

Travel • SaaS • B2B

Solutions Travel is a corporate travel management company and subsidiary of Talma that delivers an end-to-end global travel platform for businesses. Using the Spotnana platform, Solutions Travel provides an integrated system for pre-trip approval, policy control, supplier direct connects (including GDS, NDC, direct channels, LCCs and OTAs), open APIs and real-time global reporting. It combines modern SaaS booking technology, carbon tracking, duty-of-care/traveler location features, and full-service agent support (24/7, multilingual, VIP desks) to serve enterprise and corporate clients with configurable travel policies and multi-channel communication. Pricing is positioned as an all-inclusive flat fee per trip and the service emphasizes rapid deployment and integrations with HR/expense systems.

📋 Description

• Develop and maintain client-facing reporting packages that provide visibility into corporate travel program performance. • Analyze travel spend across air, hotel, rail, and ground transportation categories. • Create reports highlighting booking trends, traveler behavior, supplier utilization, and program compliance. • Support quarterly business reviews (QBRs) and executive client meetings with data-driven insights. • Identify opportunities to improve travel policy compliance, adoption, savings, and traveler experience. • Translate travel data into recommendations that help clients optimize their programs. • Analyze booking data from Online Booking Tools (OBTs), Global Distribution Systems (GDS), expense platforms, and internal reporting systems. • Monitor key travel metrics including: Total travel spend, Booking volume, Advance purchase behavior, Online booking adoption, Policy compliance, Airline and hotel utilization, Savings opportunities, Unused ticket activity, Traveler engagement, Agent-assisted versus self-service bookings. • Identify trends, anomalies, and opportunities through data analysis. • Provide actionable recommendations to internal teams and clients. • Develop reporting to measure TMC operational performance and service delivery. • Track key operational metrics including: Service Level Agreement (SLA) performance, Agent response times, Call/email/chat volumes, Ticketing activity, Queue performance, Customer satisfaction trends, After-hours support activity, Escalation trends. • Partner with Operations leadership to identify process improvements and efficiency opportunities. • Create dashboards that provide real-time visibility into operational health. • Analyze airline, hotel, and rental car performance to support supplier strategy. • Monitor negotiated contract performance and utilization. • Support supplier reviews with data-backed insights. • Build and maintain dashboards using tools such as Power BI, Tableau, or similar business intelligence platforms. • Create automated reporting solutions to improve efficiency and reduce manual processes. • Validate data accuracy across multiple travel technology platforms.

🎯 Requirements

• 3+ years of experience in reporting, analytics, business intelligence, or travel operations analytics. • Experience analyzing corporate travel data preferred. • Strong proficiency in Microsoft Excel, including advanced formulas, PivotTables, and data analysis. • Experience writing SQL queries and working with structured data. • Experience developing dashboards and reports using BI tools such as Power BI or Tableau. • Strong analytical and problem-solving skills. • Ability to interpret complex data and communicate insights clearly. • Strong attention to detail and commitment to data accuracy. • Ability to manage multiple reporting priorities in a fast-paced environment.

🏖️ Benefits

• Professional development opportunities • Flexible working hours

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