Associate Manager, Credentialing

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $64k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 6%

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• Just posted.
• Jobs at this company usually fill in 32 days.

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SonderMind

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🏥 Healthcare

💰 $150M Series C on 2021-07

Consulting • Legal • Healthcare

SonderMind is a comprehensive mental health care provider offering therapy and psychiatry services online or in-person across the United States. They connect clients with therapists and psychiatric providers suited to their needs, with availability in 45 states. SonderMind offers flexible payment options, including insurance coverage and affordable self-pay rates. The platform focuses on personalized, results-based care, helping clients see significant improvements in just a few sessions. With a mission to make mental health care accessible and effective, SonderMind supports various mental health needs, including anxiety, depression, and support for veterans.

📋 Description

• Assign, manage, and monitor daily tasks and complex workflows for direct reports • Investigate and resolve provider credentialing issues • Collaborate with other departments to address inquiries, concerns, and requests • Execute core business deliverables with limited guidance • Manage multiple projects and deliverables in parallel • Assist with NCQA Accreditation preparation, updates, and submission • Report regularly to internal leadership on risks, mitigations, and opportunities • Ensure adherence to internal Standard Operating Procedures • Interpret external payor, state licensing, and federal policies for direct reports • Drive minor process and policy changes to resolve operational bottlenecks • Meet departmental KPIs and ensure providers become billable promptly • Develop the performance and capabilities of direct reports • Complete additional responsibilities and ad-hoc projects based on business needs • Report directly to the Manager of Credentialing Operations

🎯 Requirements

• Minimum two years of experience in provider Credentialing • Minimum one year of experience with insurance credentialing • Minimum two years of experience in a people leadership role • Strong understanding of credentialing processes, CAQH, and payor enrollment requirements in a behavioral health context • Experience working within NCQA Standards and a high working knowledge of the standards and updates • Exceptional attention to detail • Ability to communicate effectively • Critical thinking and structured problem-solving ability • Willingness to learn and openness to feedback • Ability to adapt to new technologies, processes and workflows • Proven ability to develop proposed solutions using available resources and stakeholders • Flexibility to work in a fast-paced, dynamic environment • Goal-oriented drive to achieve team-level results • Must be a current resident and authorized to work for any employer in the U.S.

🏖️ Benefits

• A commitment to fostering flexible hybrid work • A generous PTO policy with a minimum of three weeks off per year • Free therapy coverage benefits for employees enrolled in medical plans • Competitive Medical, Dental, and Vision coverage • HSA with $1,100 company contribution and FSA options • Employer-paid short-term disability, long-term disability, life and AD&D insurance • Salary difference coverage for up to seven weeks of short-term disability leave after the waiting period • Eight weeks of paid Parental Leave, or 8–16 weeks when combined with qualifying STD • 401K retirement plan with 100% matching, immediately vested on up to 4% of base salary • Travel to Denver once a year for annual Shift gathering • Fourteen company holidays • Company shutdown between Christmas and New Years • Supplemental life insurance • Pet insurance coverage • Commuter benefits • Bonus incentive program eligibility

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