Strategic Account Manager

🔥 21 minutes ago

🐎 Kentucky, Ohio, +1 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote

💵 $150.2k - $168.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Sonoco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1899

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Sonoco is a global provider of packaging solutions, specializing in consumer and industrial packaging, protective packaging, and packaging supply chain services. The company emphasizes sustainability and innovation in its product development, offering a broad portfolio of packaging options across sectors, including consumer packaging, industrial products, medical devices, and temperature assured packaging. Sonoco is committed to reducing carbon emissions and implementing sustainable practices in its operations. The company operates in multiple markets worldwide, including Europe, and is recognized for its customized and innovative packaging solutions.

📋 Description

• Lead strategic account management activities for assigned Protective Packaging customers • Develop and manage relationships with customer stakeholders across procurement, engineering, operations, quality, supply chain, and executive leadership • Own account strategy, growth plans, profitability, customer satisfaction, and execution across Sonoco locations • Prepare and maintain strategic account plans, opportunity pipelines, pricing strategies, revenue and margin objectives, competitive positions, and long-term growth plans • Lead cross-functional execution with sales, operations, engineering, quality, customer service, finance, product development, and division leadership teams • Monitor market trends and analyze customer potential, sales performance, forecasts, and volume trends • Coordinate pricing, contracts, bids, specifications, quality, service, and commercial commitments • Lead customer value projects involving packaging performance, damage reduction, freight and logistics efficiency, labor productivity, material optimization, SKU rationalization, quality improvement, and manufacturing flow • Identify protective packaging solutions, new applications, material substitutions, productivity improvements, sustainability improvements, and expanded product-platform use • Resolve customer complaints, quality issues, service concerns, and open action items • Coordinate activity across Sonoco businesses and functional teams, identify cross-selling opportunities, and present a coordinated customer approach • Manage AR/DSO within customer agreement terms • Conduct regular business reviews with assigned accounts • Attend industry events and customer-facing forums • Report to the Senior Director, Protective Packaging & Partitions

🎯 Requirements

• A 4-year college degree is required • 7–10+ years of commercial, strategic account, business development, technical sales, or account leadership experience in protective packaging, industrial packaging, engineered materials, appliances, HVAC, durable goods, electronics, or related manufacturing markets • Prior experience in protective packaging is required • Direct experience serving appliance, HVAC, electronics, durable goods, or industrial manufacturing OEMs is strongly preferred • Ability to sell value-based solutions, quantify customer ROI, and communicate the business impact of packaging improvements • Experience managing complex, multi-location customer relationships and working cross-functionally with manufacturing, engineering, quality, finance, supply chain, and executive stakeholders • Strong analytical skills and ability to develop/quantify value • Strong written and oral communication skills • Good working knowledge of Excel, PowerPoint, and Word • Willingness to travel up to 50%

🏖️ Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options • 401(k) retirement plan with company match • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services • Paid time off and holidays • Company-paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance • Tuition reimbursement • 12.5% annual target bonus