Sales Operations Specialist

Job not on LinkedIn

🔥 1 minute ago

🌵 Arizona, California, +25 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

💵 $74k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sonsio Vehicle Protection

WebsiteLinkedInAll Job Openings

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Founded 1984

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Sonsio Vehicle Protection is a leading provider in the automotive industry, offering a comprehensive range of vehicle protection plans. Since its inception in 1984, Sonsio has been protecting vehicles with programs that cover Tire Road Hazard Protection, Appearance Packages, Parts & Labor Warranties, Mechanical Advisory, and more. Their services are designed to provide affordable and valuable coverages that ensure vehicle safety and maintain their resale value. Sonsio is also involved in the NTT INDYCAR SERIES as a primary sponsor, showcasing their commitment to motorsports and the vehicle protection industry.

📋 Description

• Own dealer and agent submission, amendment, onboarding, and contract follow-up processes • Evaluate submissions for completeness and compliance with agreements, pricing, and state form requirements • Review amendments, pricing, commission, and markup changes and route requests for processing • Request PCRS credentials and manage dealer and agent onboarding through implementation and launch • Deliver PCRS training and present onboarding materials via PowerPoint • Conduct remote training sessions for last-minute dealer and agent requests • Liaise with PMO, Risk, F&I Administration, Claims, Accounting, and internal departments • Maintain Salesforce account records, dealer and agent lists, statuses, and territory assignments • Administer Foundation dealer, district, regional, and territory alignments • Coordinate claims escalations, determine resolution approaches, and track matters through closure • Support field sales with reporting, product information, customer meeting preparation, and training • Analyze sales, contract, and activity metrics in Power BI and Salesforce and provide recommendations to sales leadership • Monitor customer service and sales issues through resolution • Prioritize follow-up for past-due accounts and coordinate communications with Accounting, agents, and field sales • Support PCRS remittance inquiries, month-end close activities, pending contract reports, and corrective actions • Communicate contract status updates to field sales, agents, dealers, and sales leadership • Contribute to quarterly goals and implement process improvements

🎯 Requirements

• 3+ years of experience in sales support, sales operations, or account administration • Bachelor's degree is preferred or equivalent combination of education and experience • Experience supporting a field sales organization in a fast-paced environment • Knowledge of automotive finance, lending, F&I, or service business • Understanding dealer and agency agreements, pricing models, commissions, and state form requirements • Experience using Salesforce or comparable CRM platforms • Ability to manage multiple priorities and competing deadlines • Strong written and verbal communication skills • Ability to work independently in a remote environment • Ability to exercise sound independent judgment on matters affecting customer relationships, revenue, and contract compliance • Strong attention to detail and follow-through • Ability to build effective working relationships across departments • Experience within automotive, F&I, warranty, or dealer services industries preferred • Advanced knowledge of Salesforce reporting and CRM administration preferred • Experience using Power BI and business intelligence tools preferred • Previous experience supporting remote field sales teams preferred • Experience delivering product or system training preferred • Must pass a pre-employment drug screening

🏖️ Benefits

• Paid time off • Medical insurance • Dental insurance • Vision insurance • 401k match (50% on the dollar up to 7% of employee contribution) • Potential commission, bonus or profit sharing • Potential sign on bonus, subject to state and local laws, terms and conditions • Equal Employment Opportunity employer • Pre-employment drug screening required

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