Staffing Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $88k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Identify and qualify clinicians to support staffing goals • Onboard clinicians and obtain clinician availability to support site teams in preparing hospital schedules • Communicate with temporary clinicians to fill schedule gaps, confirm shifts, and create confirmation detail letters • Source and qualify temporary labor • Liaise for temporary labor orientations and clinical shifts to build and maintain hospital staffing schedules • Attend local and regional calls and represent the Staffing Department professionally • Partner with Echo Recruiters to identify incoming clinicians and maintain relationships with active temporary clinicians • Develop relationships with internal and external stakeholders and clinicians to achieve customer goals • Remove barriers and identify solutions using a consultative approach • Partner with field operations to manage and reduce temporary labor costs • Forecast, evaluate, and manage clinician rosters and bench • Audit staffing success and KPIs, escalate concerns, and mitigate risk • Ensure accurate temporary payroll and timesheets • Train and maintain a dotted-line relationship with Practice Coordinators and Managers regarding staffing functions • Manage third-party vendor relationships • Maintain an active roster with a 4/1 ratio for open FTEs and one clinician per FTE in the staffing model • Maintain accurate available-to-schedule dates for managed labor • Evaluate W2 contractual shift obligations monthly • Handle staffing emergencies after business hours as needed • Manage SAS terms, non-starts, and deactivations • Educate new Practice Managers and Coordinators on the temporary labor process • Maintain site schedule needs during Practice Coordinator and Practice Manager attrition • Monitor processes and ensure Practice Managers follow procedures • Serve as subject matter expert for temporary labor processes and technology, including Shift Admin and Salesforce • Escalate systemic process breakdowns to the Director of Operations and process noncompliance to the Medical Director/RMD • Partner with Practice Managers on scheduling best practices • Review the temporary labor budget bi-weekly using the BTR tool and make forecasting decisions

🎯 Requirements

• Associate’s Degree, or an equivalent combination work experience and education • 1 year experience in a Staffing Consultant position • Expert in the staffing consultant role • Scheduling and forecasting • Operating, policy and procedure • Effective presentation skills • Strong negotiation skills • Strong response times • Ability to interact and communicate with individuals at all levels of organization • Ability to multi-task and prioritize workload in a fast-paced environment • Proficiency with Microsoft Office Suite

🏖️ Benefits

• Remote-first culture that values flexibility and collaboration • Opportunities to grow your career while making a real impact • Medical insurance • Dental insurance • Vision insurance • Health care and dependent care flexible spending account • 401(k) retirement savings plan with a company match • Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year • Ten company-paid holidays per year

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