Learning Management Systems Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 25%

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South College DPT - Knoxville

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

📚 Education

🏥 Healthcare

Education • Healthcare • Technology

South College DPT - Knoxville is a private college offering a wide range of academic programs across various fields including healthcare, business, technology, education, and legal studies. Based in Knoxville, Tennessee, South College provides associate, bachelor, master, educational specialist, and doctoral degree programs, along with certificate courses. The college emphasizes hands-on and practical learning with modern labs and equipment to prepare students for real-world challenges. South College is committed to providing financial aid and scholarships to eligible students and maintains multiple campuses across the United States and provides flexible learning opportunities through online and competency-based education.

📋 Description

• Administer and configure the LMS, including system settings, roles, permissions, sub-accounts, and workflows • Manage term structures, course provisioning, and access controls aligned with centralized academic processes • Troubleshoot complex LMS issues related to permissions, enrollments, integrations, data syncs, and system behavior • Coordinate LMS updates, feature releases, and regression testing in collaboration with IT and vendors • Manage blueprint templates, including associations, sync schedules, content lock rules, and exception handling • Support centralized course rollovers, resets, and term-based provisioning • Coordinate blueprint updates with the Instructional Design team to ensure scalable, consistent course delivery • Monitor and resolve blueprint sync errors, conflicts, and downstream impacts • Administer the full lifecycle of LTI integrations, including configuration, security, testing, deployment, and retirement • Collaborate with IT, vendors, and instructional designers to evaluate and implement new instructional tools • Test LTI tools in non-production and production environments to validate functionality, permissions, grade pass back, and user experience • Troubleshoot LTI-related issues involving authentication, data exchange, role mapping, and performance • Maintain documentation and inventories of approved tools, configurations, and testing outcomes • Serve as the technical liaison translating instructional requirements into LMS and integration configurations • Support instructional technologies from a systems perspective • Advise on accessibility, usability, and consistency related to LMS configuration and tool selection • Manage and monitor LMS integrations with SIS, identity management/SSO, reporting platforms, and third-party systems • Partner with IT on data flows, error resolution, monitoring, and system performance • Ensure compliance with FERPA, WCAG accessibility standards, and institutional data governance policies • Support backup, recovery, and disaster planning related to the LMS and connected tools • Develop and maintain LMS reports and dashboards for academic leadership, compliance, and assessment • Validate data integrity across blueprint-associated courses, sections, and terms • Participate in LMS governance, change management, and tool approval processes • Recommend improvements to workflows, automation, testing practices, and system scalability • Create and maintain technical documentation for LMS configurations, integrations, and testing procedures • Develop user-facing documentation explaining LMS behavior within a centralized, blueprint-driven model • Contribute to training resources related to LMS features, tools, and supported integrations • Transition into a supervisory role as the function grows, with responsibility for hiring, onboarding, mentoring, and supervising an LMS and academic technology team • Establish team roles, workflows, and operational standards • Contribute to departmental priorities such as vendor evaluations, pilot programs, compliance audits, or technology rollouts as assigned

🎯 Requirements

• Bachelor’s degree in Information Technology or Instructional Technology, Educational Technology, Computer Science, or a related field • 3+ years minimum experience as a LMS Administrator • Experience with security and privacy along with production systems & platforms • Experience with database software, Excel, and data analytics tools • Proven experience as a LMS administrator, or similar role, with a focus on application development and integration • Proficiency in programming languages such as Java, Python, .Net • Experience working with business applications and systems such as ERP, CRM, LMS, or SIS • Familiarity with application integration technologies and protocols, including RESTful APIs, SOAP, and ETL tools • Excellent problem-solving skills, attention to detail, and ability to manage multiple projects simultaneously • Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders

🏖️ Benefits

• Front Loaded PTO • Tuition Assistance • Medical, Dental, Vision • 401(k) – with Employer Contribution