Chief Operating Officer – COO

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $400k - $500k / year

⏰ Full Time

🔴 Lead

🏢 Chief Operating Officer (COO)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Spaulding Ridge

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

Healthcare • Manufacturing • Logistics

Spaulding Ridge is a trusted partner in business transformation, providing outcome-driven cloud solutions with a focus on finance, revenue optimization, and procurement. Specializing in cloud application services, they offer implementation, integration, and managed services tailored for industries such as healthcare, high-tech, and manufacturing. Driven by a deep commitment to corporate social responsibility and diversity, Spaulding Ridge leverages advanced cloud technologies like Anaplan, Docusign, Salesforce, and Snowflake to enable digital transformation and improve operational efficiencies for CFOs and CROs. Known for their bespoke approach, they ensure clients receive agile, on-the-ground expertise rather than generic solutions, fostering long-lasting value and success.

📋 Description

• Lead Client & Delivery Operations and evolve the global operating model that turns demand into exceptional client outcomes • Initially prioritize evolving the delivery model and advancing strategic and operational priorities, then assume full leadership and ownership of the firm's client delivery functions • Oversee client delivery operations, practitioner leadership, delivery economics, service-line performance, delivery excellence, client health, resource and capacity management, global delivery strategy, talent supply, and Revenue Operations • Build an AI-enabled, globally integrated delivery organization that accelerates client value, strengthens profitability, and creates durable competitive advantage • Report directly to the Chief Executive Officer and serve as a key member of the Executive Leadership Team • Design and evolve a modern, AI-enabled delivery model using intelligent workflows, innovative talent strategies, and emerging technologies • Build and expand global delivery capabilities through new talent markets, workforce models, delivery centers, strategic partnerships, and ecosystem opportunities • Develop and coach Practice Leaders and Managing Directors on client outcomes, team development, delivery excellence, and profitable growth • Partner with the Chief Commercial Officer to align sales and delivery operations, support strategic pursuits, strengthen client relationships, and realize client commitments • Build and lead Revenue Operations, including CRM strategy and governance, forecasting infrastructure, pipeline management, reporting frameworks, data integrity, and end-to-end commercial processes • Drive consistent delivery standards, governance practices, and quality frameworks • Advance scalable managed services, continuous enablement, and DecisionOps offerings • Establish enterprise-wide resource management practices balancing client demand, strategic opportunities, delivery quality, employee development, and organizational health • Collaborate with executive leadership on enterprise strategy, operating model evolution, service portfolio priorities, and business transformation initiatives • Lead market, organizational, and technology transformation through execution plans and measurable results • Foster accountability, innovation, operational excellence, continuous improvement, and leadership talent development and retention

🎯 Requirements

• 20+ years of executive leadership experience within professional services, consulting, technology services, or similarly complex people-based organizations, including experience leading large-scale global operations and delivery organizations • Proven track record of scaling delivery organizations, improving profitability, and driving operational transformation in high-growth or evolving business environments • Deep expertise in professional services delivery, including resource management, utilization optimization, staffing models, delivery quality, client success, gross margin performance, and cost-to-serve management • Demonstrated success building and leading global delivery centers, distributed workforce strategies, or international talent ecosystems • Experience designing and implementing innovative delivery models, managed services offerings, operating frameworks, or commercial structures that drive improved client outcomes and business performance • Strong commercial acumen with the ability to partner effectively across sales, finance, talent, technology, and executive leadership functions • Proven ability to develop senior leaders, strengthen organizational accountability, and build high-performing teams across multiple geographies and business functions • Exceptional strategic planning, organizational leadership, and operational management capabilities with a disciplined, metrics-driven approach to execution • Executive presence and influence, with the credibility to engage clients, board members, executive stakeholders, and senior leaders on strategic business priorities • Outstanding communication and change leadership skills, with the ability to articulate a compelling vision, align stakeholders, and drive transformational initiatives successfully • Demonstrated ability to navigate ambiguity, anticipate market shifts, prioritize effectively, and execute in a fast-changing environment • Leadership style characterized by high accountability, operational rigor, collaboration, and a relentless focus on client and business outcomes • Bachelor's degree required; advanced degree preferred

🏖️ Benefits

• Generous time off • Paid holidays • Paid parental leave • 401(k) with company match • Highly subsidized health, dental, and vision plans • Company-paid life and disability insurance • Monthly allowance for well-being and technology expenses • Reimbursement for approved learning and development initiatives within defined limits • Annual discretionary bonus program • Long-term incentive (LTI) equity program • Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance • Reasonable accommodation for applicants with physical and/or mental disabilities

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume