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Technical Program Manager

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🔥 12 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 10%

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Logo of Spreedly

Spreedly

51 - 200 employees

Founded 2013

💼 Consulting

📦 Logistics

💳 Fintech

💰 $75M Private Equity Round on 2019-11

Consulting • Logistics • Fintech

Spreedly is a payment orchestration platform that helps merchants, merchant aggregators, and fintech companies optimize and scale their payment operations. By providing access to a wide ecosystem of hundreds of gateways, PSPs, and fraud tools across multiple currencies, Spreedly allows businesses to manage complex payment infrastructures with ease. Their platform supports billions of global transactions, offering cross-industry intelligence to enhance transaction success rates. With a focus on flexible and secure payment solutions, Spreedly stores over a billion payment methods in a PCI-Level 1 compliant vault, minimizing regulatory burdens for its users.

📋 Description

• Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly's capabilities • Deliver demos, architecture diagrams, and documentation supporting sales conversations and technical evaluation • Translate business and technical requirements into actionable solution proposals and scalable, reusable implementation plans • Develop and maintain reusable demo environments, solution artifacts, and objection-handling templates • Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility • Partner with Customer Success and Support teams to ensure smooth implementation handoffs • Serve as a technical expert in RFPs, security reviews, and compliance questionnaires • Educate internal teams on platform capabilities, integration patterns, and sales enablement materials • Support pre-sales and customer solutioning efforts for Spreedly's open payments platform • Shape go-to-market infrastructure through solution templates, demo assets, and mentoring • Travel regularly within the United States and work within US business hours

🎯 Requirements

• 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment • Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms • Background in payments, card-not-present commerce, fraud, or gateways preferred • Strong knowledge of APIs, SDKs, and system integration principles, especially REST and webhooks • Familiarity with scripting or backend programming; Python, Ruby, or JavaScript a plus • Experience collaborating with Sales and Product teams on enterprise deals • Excellent verbal and written communication skills, including customer-facing documentation • Ability to simplify complex technical topics and guide customer decision-making • Comfortable owning discovery and demo stages in an enterprise sales motion • Experience with implementation or support functions is a plus • Currently legally authorized to work in the job location country and not require future sponsorship • Successful background and reference check

🏖️ Benefits

• Competitive salary + Equity • Outstanding Medical and Dental benefits, including 100% employer-paid options • Company-paid Life and Disability insurance • Optional vision and supplemental insurance options • Various Flexible Spending Accounts (FSA) • Open Paid Time Off policy • 12 weeks of paid leave for new parents • Matching 401(k) plan (5% up to $5,000 yearly) • $1,000 annual professional development stipend • Monthly home working/digital lifestyle stipend • New MacBook • One-time accessory reimbursement • Access to company-paid professional coaching service • Visits to HQ in Durham, North Carolina for remote employees

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