Service Sales Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $102k - $117k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

👻 Ghost score 0%

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Standard BioTools

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

Standard BioTools is a company specializing in advanced biological research tools, including mass cytometry, imaging mass cytometry, and microfluidics. They offer a variety of products such as the Biomark X9 System for high-throughput genomics and the Hyperion XTi Imaging System, designed to revolutionize spatial biology through unparalleled imaging speeds and automation. Their technology supports applications in genomics analysis, immune profiling, infectious disease study, neuroscience, pharmacogenomics, and translational and clinical research, among others. Furthermore, Standard BioTools provides scientific consultation, custom assay design, and OEM partnerships, making it a versatile partner for research institutions and enterprises.

📋 Description

• Manage all service-related sales activities • Proactively initiate and manage service contracts from prospecting and quoting through closing • Drive global service sales and deliver revenue growth within the service business • Identify and qualify opportunities, build customer trust and credibility, develop service offering solutions, and close sales • Target new opportunities and follow up on leads within the installed base • Establish customer needs, identify key contacts and decision-makers, provide offerings, and estimate available budgetary resources • Conduct remote and onsite prospecting of customers with expiring service coverage • Contact customers for data clean-up, contact discovery, event enrollment, reminder calls, and other key activities • Organize and prioritize sales lead information in CRM • Manage and close sales according to revenue targets • Forecast monthly, quarterly, and yearly revenue results • Analyze trends and buying patterns and communicate recommendations to management and service marketing teams • Collaborate with marketing and sales to ensure smooth and timely information flow • Maintain and increase technical product and application knowledge to provide accurate product and pricing information • Leverage company resources to drive service sales to close when necessary • Accurately record service obligations and contract terms in CRM and communicate them to the field service team

🎯 Requirements

• Bachelor’s degree, or equivalent Life Science sales and/or business experience • Minimum 8 years sales experience with a proven track record of success in meeting or exceeding sales targets • Prior work supporting or servicing high-end Life Science instrumentation expected • Demonstrated ability to handle objections and close sales • Strong phone presence and interpersonal skills dealing with both internal and external clients, as well as prospects • Strong customer service orientation and willingness to prioritize customer needs • Prior experience in use of Microsoft Office and CRM applications • Familiarity with Salesforce.com CRM a plus • Strong relationship building skills • Positive attitude with ability to readily adapt to change • Highly organized and attentive to detail • Excellent time management and prioritization skills • Motivated self-starter with the ability to work independently with little supervision • Proven ability to engage across diverse corporate functions • Must conduct themselves with the utmost integrity and professionalism • Expected travel of up to 25%

🏖️ Benefits

• Expected travel of up to 25%