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Senior Software QA Engineer

Job not on LinkedIn

đŸ”„ 7 minutes ago

đŸ‡ș🇾 United States – Remote

đŸ’” $64 - $85 / hour

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

đŸ‘» Ghost score 0%

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Logo of Stanford Health Care

Stanford Health Care

10,000+ employees

Founded 1885

đŸ„ Healthcare

Healthcare

Stanford Health Care is a major academic medical center and integrated hospital system delivering comprehensive clinical care, specialty services, and patient support. The organization operates hospitals, outpatient clinics and programs, offers clinical trials and telehealth (video visits), and provides patient-facing services such as a MyHealth patient portal, billing/insurance assistance, and resources for referring physicians, nurses and allied health professionals. It also engages with the community through donations, visitor services, and COVID-19 resources.

📋 Description

‱ Independently design improved application workflows, feature designs, and testing protocols ‱ Evaluate QA and testing software and solutions and introduce new tools to the team ‱ Support core IT systems and services for Stanford Medicine ‱ Monitor software design, function, performance, log reviews, automated alerts, performance metrics, and service metrics ‱ Create and manage application-specific workflows for triaging customer requests, provisioning resources, and tracking workflow progress ‱ Lead Agile best practices and act as product owner for selected applications ‱ Present data service analytics, issue reports, and application performance and support metrics to leadership ‱ Provide tier-2 and tier-3 support for IT system incidents ‱ Assist junior team members with application incidents, maintenance items, and enhancement requests ‱ Coordinate application support with other IT teams and interact frequently with clients ‱ Train and mentor junior staff members and contractors ‱ Act as a technology subject matter expert and communicate technical concepts across teams ‱ Own medium- to high-complexity issues and facilitate resolution between customers and support staff ‱ Troubleshoot customer issues and provide technical solutions ‱ Maintain up-to-date technical project documentation ‱ Research complex or controversial issues and develop solution options with risks, benefits, costs, and consequences ‱ Facilitate team and cross-team meetings and maintain meeting records ‱ Use visual thinking, workshops, personas, stories, journeys, maps, experiments, and prototypes to communicate and improve user experiences ‱ Document design decisions and collaborate with business and development teams to resolve implementation issues and ensure quality

🎯 Requirements

‱ BA/BS in information technology or business-related field from accredited college or university ‱ Five (5) or more years of related work experience ‱ Strong knowledge of internet/web tools, software development, scripting languages, and database design and use ‱ Strong understanding of HTML, JavaScript, and Cascading Style Sheets (CSS) ‱ Strong understanding of SQL, relational design, normalization, and NoSQL databases ‱ Very strong logical processing and ability to systematically deduce points of failure in complex systems ‱ Strong shell scripting skills ‱ Understanding of Software Development Life Cycle (SDLC) ‱ Ability to work independently with minimal supervision ‱ Ability to work on multiple overlapping projects ‱ Ability to analyze data, draw conclusions, and interpret results ‱ Ability to identify risks and issues ‱ Ability to collaborate and build consensus with stakeholders ‱ Ability to understand and adhere to operational standards, policies, and procedures

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