
10,000+ employees
Founded 1885
đ„ Healthcare
Healthcare
Stanford Health Care is a major academic medical center and integrated hospital system delivering comprehensive clinical care, specialty services, and patient support. The organization operates hospitals, outpatient clinics and programs, offers clinical trials and telehealth (video visits), and provides patient-facing services such as a MyHealth patient portal, billing/insurance assistance, and resources for referring physicians, nurses and allied health professionals. It also engages with the community through donations, visitor services, and COVID-19 resources.
đ„ 7 minutes ago
đșđž United States â Remote
đ” $64 - $85 / hour
â° Full Time
đ Senior
đ§ QA Engineer (Quality Assurance)
đ» Ghost score 0%
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10,000+ employees
Founded 1885
đ„ Healthcare
Healthcare
Stanford Health Care is a major academic medical center and integrated hospital system delivering comprehensive clinical care, specialty services, and patient support. The organization operates hospitals, outpatient clinics and programs, offers clinical trials and telehealth (video visits), and provides patient-facing services such as a MyHealth patient portal, billing/insurance assistance, and resources for referring physicians, nurses and allied health professionals. It also engages with the community through donations, visitor services, and COVID-19 resources.
âą Independently design improved application workflows, feature designs, and testing protocols âą Evaluate QA and testing software and solutions and introduce new tools to the team âą Support core IT systems and services for Stanford Medicine âą Monitor software design, function, performance, log reviews, automated alerts, performance metrics, and service metrics âą Create and manage application-specific workflows for triaging customer requests, provisioning resources, and tracking workflow progress âą Lead Agile best practices and act as product owner for selected applications âą Present data service analytics, issue reports, and application performance and support metrics to leadership âą Provide tier-2 and tier-3 support for IT system incidents âą Assist junior team members with application incidents, maintenance items, and enhancement requests âą Coordinate application support with other IT teams and interact frequently with clients âą Train and mentor junior staff members and contractors âą Act as a technology subject matter expert and communicate technical concepts across teams âą Own medium- to high-complexity issues and facilitate resolution between customers and support staff âą Troubleshoot customer issues and provide technical solutions âą Maintain up-to-date technical project documentation âą Research complex or controversial issues and develop solution options with risks, benefits, costs, and consequences âą Facilitate team and cross-team meetings and maintain meeting records âą Use visual thinking, workshops, personas, stories, journeys, maps, experiments, and prototypes to communicate and improve user experiences âą Document design decisions and collaborate with business and development teams to resolve implementation issues and ensure quality
âą BA/BS in information technology or business-related field from accredited college or university âą Five (5) or more years of related work experience âą Strong knowledge of internet/web tools, software development, scripting languages, and database design and use âą Strong understanding of HTML, JavaScript, and Cascading Style Sheets (CSS) âą Strong understanding of SQL, relational design, normalization, and NoSQL databases âą Very strong logical processing and ability to systematically deduce points of failure in complex systems âą Strong shell scripting skills âą Understanding of Software Development Life Cycle (SDLC) âą Ability to work independently with minimal supervision âą Ability to work on multiple overlapping projects âą Ability to analyze data, draw conclusions, and interpret results âą Ability to identify risks and issues âą Ability to collaborate and build consensus with stakeholders âą Ability to understand and adhere to operational standards, policies, and procedures
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