Manager, Field Loss Prevention

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Logo of Staples Promotional Products

Staples Promotional Products

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Manage Loss Prevention initiatives and programs across 40–50+ retail locations at store, District, and Regional levels • Deliver programs through in-person and virtual oversight, with approximately 50% overnight travel • Execute and evaluate Loss Prevention solutions using data analysis, exception reporting, audits, training, and investigations • Utilize and support CCTV, EAS, access control, and burglar alarm security systems • Monitor fraud prevention measures and conduct internal and external investigations through conclusion • Collaborate with Store Operations, EHS, Human Resources, Associate Relations, Legal, Risk Management, and Corporate EHS/Safety • Conduct workplace violence and Ethics investigations • Support operational efficiencies and minimize financial loss involving inventory, merchandise protection, cash revenue, and theft exposure • Execute LP operational, merchandise protection, safety, and target store audits • Oversee participation and compliance with the US Retail Target Store Program • Provide training on operational standards, Key Holder responsibilities, asset management, inventory control, cash office controls, and fraud trends • Use ThinkLP, Agilence, and Power BI to analyze data and provide reporting and analytics • Manage workplace violence incidents, including threat assessment, crisis management, and law-enforcement coordination • Manage programs to reduce workers’ compensation costs and improve workplace safety • Ensure compliance with OSHA and other regulatory safety training • Analyze accident data, develop root-cause strategies, and support execution of US Retail safety programs

🎯 Requirements

• Bachelor’s degree or equivalent with industry certification such as LPC, CFI, or CFE • Minimum of 5–8 years of progressive District-level or higher Loss Prevention experience with supervisory responsibilities • Experience successfully implementing and executing Loss Prevention, Shortage, and Fraud Control programs • Experience developing and implementing Safety Programs to ensure a safe workplace and reduce and control workers’ compensation costs • Proficiency in LP systems and exception-based reporting and analysis, including Agilence, ThinkLP, Power BI, CCTV, EAS, Ethics Point, Alarm Management, and Origami reporting systems • Ability to travel overnight approximately 50% based on geography • Knowledge of OSHA and other regulatory safety-training requirements

🏖️ Benefits

• Bonus plan • Generous amount of paid time off, including one Floating Holiday each year • Flexible work arrangements, including flexible work hours • 401(k) plan with company match • Medical, dental, vision, life and disability insurance • Optional benefits • Associate store discount • Discounts on mobile plans and movie tickets

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