Account Manager – Expansions

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STARLIMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

Food & Beverage • Logistics • Manufacturing

STARLIMS is a leading provider of laboratory information management systems (LIMS) and informatics solutions, serving various sectors including life sciences, consumer goods, and public health. With over 1,100 customers across more than 85 countries, STARLIMS simplifies laboratory operations, enhances efficiency, and improves data integrity through its comprehensive platforms. The company has been delivering innovative solutions since its inception in 1986, helping laboratories optimize their R&D and quality control processes.

📋 Description

• Own a portfolio of existing enterprise accounts and drive revenue growth • Identify whitespace and develop account plans for each account • Run structured sales motions to grow usage and add new sites • Build business cases and deliver proposals tailored to stakeholders • Develop multi-threaded relationships beyond primary contacts • Collaborate with core Account Managers and other teams for coordinated efforts • Feed account-level insights and market feedback to inform strategy

🎯 Requirements

• 2–5 years of experience in account management, sales, or customer success at a SaaS company • A demonstrated track record of driving upsell, cross-sell, or expansion revenue • A proactive, hunter mentality applied to an existing customer base • Comfort using product usage data and account metrics to build a data-backed case for expansion • Strong commercial instincts and sales process discipline • Excellent communication skills across technical and business audiences • Proficiency with CRM tools (e.g., Salesforce) • Experience selling into life sciences, diagnostics, manufacturing, or public health lab environments (preferred)

🏖️ Benefits

• Health insurance • 401(k) retirement plans • Paid time off • Remote work options • Professional development opportunities