Strategic Account Manager

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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TOPPAN Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

📦 Logistics

📣 Marketing

Manufacturing • Logistics • Marketing

TOPPAN Group is a diversified Japanese multinational specializing in printing technologies, packaging, and information solutions, with expanding businesses in digital transformation, AI-driven services, IoT and edge devices, logistics and space/office design. The group emphasizes research and development in printing and security technologies (including post-quantum cryptography), sustainability, and enterprise-facing solutions for museums, manufacturing, and consumer-packaged goods clients.

📋 Description

• Develop and maintain long-term relationships with key clients, acting as the main point of contact. • Understand client business goals and develop strategic plans to support those goals. • Identify opportunities for account growth and work with internal teams to develop and implement strategies. • Oversee the delivery of services to ensure they meet client expectations and are delivered on time and within budget. • Track and report on account performance, providing regular updates to clients and internal stakeholders. • Address and resolve any issues or concerns that arise, ensuring client satisfaction. • Work closely with sales, marketing, and product teams to align efforts and achieve business objectives.

🎯 Requirements

• Prefer Bachelor's degree in Business, Marketing, or a related field. • 5+ years of experience in account management, sales, or a related field. • Excellent verbal and written communication skills. • Strong analytical and problem-solving abilities. • Proven experience in managing projects and delivering results. • Strong customer service orientation with a focus on client satisfaction. • Ability to work effectively in a team environment. • Ability to adapt to changing client needs and business environments. • Proficiency in CRM software and Microsoft Office Suite.

🏖️ Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options • 401(k) retirement plan with company match • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance • Tuition reimbursement