IT Demand and Portfolio Specialist

🔥 27 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $106.8k - $160.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

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St. Charles Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1920

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

St. Charles Health System is a comprehensive healthcare provider that offers a wide range of healthcare services including cardiology, cancer care, primary care, and behavioral health across multiple locations such as hospitals, urgent care, and outpatient centers. They focus on creating a healthier community by providing personalized care through their MyChart portal, which allows patients to manage appointments, view medical records, and pay bills online. St. Charles Health System is committed to patient-centered care and community health initiatives, offering programs like financial assistance, veteran and military programs, and travel medicine clinics.

📋 Description

• Facilitate the IT demand management process by capturing, evaluating, and prioritizing incoming requests from business units. • Establish and enforce intake standards to ensure demands are accurately classified. • Develop, maintain, and communicate dashboards and reporting for demand intake. • Partner with stakeholders to organize business cases and determine request paths. • Ensure business cases are complete and decision-ready by coordinating required inputs. • Facilitate assessment of regulatory, security, technical, and operational risks associated with new demands. • Monitor the demand intake lifecycle to ensure requests progress efficiently.

🎯 Requirements

• Bachelor’s degree or combination of education, related industry certification, and experience to perform the full scope of the position. • Minimum of five (5) years of IT or similar professional experience. • At least (1) IT or professional certification such as Epic, Workday, Dimensions, ServiceNow, ITIL or PMP. • Intermediate to advanced proficiency in Microsoft applications (Outlook, Word, Excel, and Visio), database management, and document preparation. • Must be fluent in English.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities