Business Support Specialist

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stewart Title

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1893

🏠 Real Estate

🛡️ Insurance

Real Estate • Insurance

Stewart Title is a comprehensive title services company specializing in offering title insurance, closing and escrow services, and a range of personal and business insurance products. The company serves various stakeholders across the real estate sector, including capital markets, investors, commercial services, home buyers, homebuilders, developers, real estate agents, lenders, and relocation services. Stewart Title is committed to providing exceptional service and local expertise through its nationwide network of title and closing offices. The company also supports title agencies with tools and resources to help them grow and succeed.

📋 Description

• Act as key customer service representative for the respective area and facilitate a high volume of incoming requests through email and integration platform • Coordinate and support title and operational workflows throughout the transaction lifecycle • Serve as a liaison between internal departments, customers, vendors, and external partners • Research, track, and resolve customer inquiries, order issues, and process exceptions • Review documentation for completeness and accuracy and route items appropriately • Maintain accurate records and update systems with transaction and operational data • Monitor work queues, prioritize requests, and ensure service-level expectations are met • Assist with process improvement initiatives and identify opportunities to increase efficiency • Support reporting, tracking, scheduling, and other administrative functions as needed • Partner with team members to resolve moderately complex issues and escalate concerns when appropriate • Provide professional and timely communication to internal and external stakeholders • Perform additional duties as assigned

🎯 Requirements

• High school diploma required; Bachelor’s preferred • 5+ years of experience in title, escrow, mortgage, real estate, customer service, operations, production support, vendor management, or related fields • Strong organizational skills and attention to detail • Ability to manage multiple priorities in a fast-paced environment • Effective verbal and written communication skills • Experience working with operational systems, databases, and Microsoft Office applications • Knowledge of title and real estate processes preferred

🏖️ Benefits

• Variety of health and wellness insurance options and programs • Paid time off • 401(k) with company match • Employee stock purchase program • Employee discounts