Customer Service Representative I

🔥 15 minutes ago

🤠 Texas – Remote

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💵 $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Stewart Title

Stewart Title

5001 - 10000 employees

Founded 1893

🏠 Real Estate

🛡️ Insurance

Real Estate • Insurance

Stewart Title is a comprehensive title services company specializing in offering title insurance, closing and escrow services, and a range of personal and business insurance products. The company serves various stakeholders across the real estate sector, including capital markets, investors, commercial services, home buyers, homebuilders, developers, real estate agents, lenders, and relocation services. Stewart Title is committed to providing exceptional service and local expertise through its nationwide network of title and closing offices. The company also supports title agencies with tools and resources to help them grow and succeed.

📋 Description

• Promote Stewart services and solutions through sales and marketing activities • Ensure customer success while maximizing Stewart revenue and market share • Provide administrative and specialized operational support to sales representatives and/or sales teams • Assist with selling and closing Stewart products in accordance with sales goals • Answer routine questions and issues from internal and external customers • Resolve inquiries or escalate concerns in a timely fashion • Perform support functions for departmental processes • Follow defined procedures to complete daily tasks and responsibilities • Address internal and external clients and team members • Perform other duties as assigned by management

🎯 Requirements

• High school diploma required • Bachelor’s preferred • Typically requires 0-2 years of related work experience • Basic communication skills • Ability to answer routine questions and issues about products and services • Ability to resolve inquiries or escalate concerns in a timely fashion • Ability to follow clearly defined procedures • Ability to use existing procedures to solve straightforward problems • Ability to work under direct supervision with little autonomy

🏖️ Benefits

• A variety of health and wellness insurance options and programs • Paid time off • 401(k) with company match • Employee stock purchase program • Employee discounts • Monthly bonus potential

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