Solution Architect

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Stitch

11 - 50 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Stitch is a specialized consultancy for marketing teams that utilize Braze, a leading customer engagement platform. The company provides comprehensive support in implementing, migrating, and optimizing marketing strategies using Braze, acting as an integral extension of clients' teams. Stitch prides itself on deep expertise in the martech landscape and collaborates with marketers to enhance their customer engagement programs, unlocking the potential for creative and data-driven marketing initiatives. As a trusted partner, Stitch focuses on helping businesses harness the full potential of Braze for transformative customer interactions.

📋 Description

• Lead requirements gathering and solution design to translate client use cases into Talon.One Applications, campaigns, and rule logic • Lead full Talon.One deployments, including Application and environment setup, custom attributes and effects, Rule Builder conditions, and campaign templates • Design and launch programs across coupons, discounts, referrals, bundles, giveaways, achievements, and multi-tier loyalty • Design integration blueprints connecting Talon.One APIs with mobile apps, POS systems, eCommerce platforms, Braze, CDPs, data warehouses, and authentication providers • Architect real-time customer session and event flows across every channel • Configure Talon.One webhooks and outbound integrations for personalized Braze messaging • Audit existing Talon.One and legacy loyalty setups and recommend optimizations • Conduct QA and manage cutover from incumbent platforms to operational Talon.One logic • Partner with client developers on integration builds and SDK implementations • Complete Talon.One enablement for marketing campaigns and legacy-platform migrations • Lead documentation and training, including deployment blueprints, data catalogs, and attribute maps • Support change management by advising on roles, writing job descriptions, and helping interview candidates • Collaborate with Business Strategists, PMs, and Lead Architects on client migrations • Serve as Stitch’s internal Talon.One subject matter expert through enablement, solution write-ups, and office hours • Travel occasionally, up to 20%, to client sites for strategic working sessions

🎯 Requirements

• Deep hands-on experience configuring Talon.One Applications, campaigns, Rule Builder conditions and effects, custom attributes, and loyalty programs in complex enterprise ecosystems • Strong working knowledge of the Talon.One Integration and Management APIs, SDKs, and webhooks • Strong system integration skills (REST APIs, SDKs, JSON, webhooks), with experience connecting Talon.One to Braze, commerce platforms, POS systems, CDPs, and data warehouses • Proven ability to design and implement scalable, real-time customer session and event workflows • Experience migrating clients from legacy loyalty or promotion platforms, including QA and cutover planning • Excellent strategic and technical thinking, with the ability to design holistic solutions that align with client objectives • Experience in consulting, agency, or client-facing professional services environments • 5+ years of experience with promotion engines, loyalty platforms, or marketing technology • 2+ years of hands-on Talon.One implementation experience (strongly preferred) • Ability to travel up to 20%

🏖️ Benefits

• Flexible PTO policy • Paid Sick Time • Medical, dental, vision, and life insurance • Monthly tech stipend • Paid parental leave • Paid bereavement leave • Mental well-being support • In-person onboarding experience during your first week at our HQ in Indianapolis, Indiana

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