IT Manager

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Streamside Parks

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Streamside Parks is an operator of RV resorts and campgrounds across the United States. It manages a portfolio of branded properties — including Signature Parks and Classic Parks — and many named locations (e. g. , Twin Grove, Moose Creek, North Landing Beach, Indian Waters, Ardmore Lakes, Peach Queen, Rivertown Rose, and others). The company markets convenient, highway-adjacent RV parks with amenities like full RV hookups, WiFi, laundry, pet-friendly areas, pools, fishing ponds, cabins/cottages at some locations, and family-oriented activities and community events. Streamside emphasizes easy booking/check-in, modern-maintained facilities, traditional hospitality, and creating welcoming community experiences for short- and long-term stays.

📋 Description

• Maintain WiFi support, management, and connectivity standards across all parks • Oversee VoIP phone infrastructure, including upgrades, standards, and ongoing management • Establish and enforce hardware standards for park and corporate environments • Define and manage IT support and escalation paths for park-level technology issues • Support employee technology setup after HR Compliance initiates onboarding • Manage relationships and performance accountability for technology vendors • Ensure data integrity and consistency across core platforms • Manage vendor renewals, service-level agreements, technology stack decisions, and contract negotiations with the COO • Coordinate technology support for newly acquired parks and team members • Administer and expand Slack workflows and email platform standards • Lead call center and AI chatbot/voice assistant initiatives • Own mobile app rollout, vendor coordination, marketing coordination, park onboarding, and ongoing management • Identify and evaluate technology opportunities that improve the guest experience • Maintain two-way SMS/texting capability across park properties • Partner with HR Compliance on access protocols and resolve post-onboarding employee access issues • Implement role-based access policies, MFA/SSO, and password management standards • Monitor third-party system access and maintain cybersecurity awareness practices • Handle incident response and staff notification • Support AI tool implementation, research use cases, pilot platforms, and drive adoption • Maintain the technology roadmap with the COO • Identify automation and integration opportunities • Partner with the COO on emerging technology initiatives

🎯 Requirements

• 5+ years in IT management, technology operations, or technology enablement roles • Experience supporting multi-location operations; hospitality, outdoor/lodging, or retail environments preferred • Proven vendor management and technology rollout experience • Familiarity with property management systems, communication platforms (Slack), and guest-facing technology • Exposure to AI tools and a track record of driving adoption of new technology • Strong communicator — comfortable presenting to leadership and working directly with park staff • Hands-on experience with network infrastructure, VoIP, and hardware management