Associate Client Operations Manager

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Stylitics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

🛍️ eCommerce

🤖 Artificial Intelligence

☁️ SaaS

💰 $80M Series C on 2022-04

eCommerce • Artificial Intelligence • SaaS

Stylitics is an AI-powered eCommerce SaaS company that provides inspirational commerce solutions for retailers. Its platform delivers AI styling, automated product bundling/outfitting, catalog enrichment, AI-generated on-model imagery, visual shopping (computer vision), and personalized product recommendations to drive AOV, conversion, and loyalty. Stylitics serves large retailers, enabling merchandising and eCommerce teams to create shoppable, curated experiences across product detail pages and channels.

📋 Description

• Lead client projects to ensure successful and on-time launches • Deliver an exceptional level of program support to clients • Develop and deploy initiatives to continuously improve the Client Operations process, workflow, and communication • Oversee all styling programs for clients and help to improve and expand their impact • Communicate and collaborate effectively with the Client Success, Styling, Image Editing, and Integration teams to define and meet client requirements • Work closely with the Product and Engineering teams to ensure clients are optimizing our latest features and products. • Create and manage documentation for clients to organize processes • Oversee image editing quality and delivery for clients • Monitor feed-related integration for your clients to ensure accuracy of product catalogs • Responsible for recording and reporting daily, weekly and monthly data and analyzing results to monitor the completion of client requests • Translate client requests into internal briefs to initiate projects • Maintain a level of excellence across documentation, organization, requirement-gathering, and delivery • Participate in developing new business strategies and experiences for clients • Support and educate broader teams within the company relating to Styling, Image Editing, and Integration processes and best practices

🎯 Requirements

• BA/BS degree from an accredited college or university • 1-4 years experience supporting clients or within operations • Ability to lead projects with detailed requirements and meet tight deadlines • Multi-tasker who proactively seeks out opportunities to support the team • Highly organized and detail-oriented • Solution-oriented and analytics-minded • You have a leader mindset: someone flexible and who prioritizes continuous improvement • Someone who sees themself working day to day in an environment and culture driven by our values

🏖️ Benefits

• Vision and dental insurance options that are fully covered by us • Medical plan coverage, with options that start at no cost to you • Competitive salary along with career planning for the future • For this role, stock options in a company that is growing rapidly and successfully • Commuter benefits program • Company matched 401k plan to help plan for your future • Generous paid time off policies • Work events - both virtual and in person • Access to ClassPass - a company paid benefit giving you access to numerous physical and mental well being needs • Working with fun, hardworking, nice people who are committed to making a difference