Account Manager – Client Success

Job not on LinkedIn

🔥 13 hours ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Subsplash

Subsplash

201 - 500 employees

💼 Consulting

☁️ SaaS

🤝 Non-profit

Consulting • SaaS • Non-profit

Subsplash is a comprehensive digital platform designed to enhance the discipleship and community engagement of churches. It offers a suite of tools including custom-branded mobile and TV apps, website building, integrated giving solutions, church management, media hosting, live streaming, and secure group messaging. Subsplash aims to support churches and ministries of all sizes with innovative features like Pulpit AI to maximize ministry impact and engage congregations both online and offline. Its solutions help churches grow their community and impact by providing streamlined management, communication, and outreach tools.

📋 Description

• Report to the Manager of the Client Success Team • Build relationships with targeted clients via phone and email communication • Inform clients of new products, features, and the value of the Subsplash platform • Develop innovative solutions catered to client needs • Help clients succeed in utilization and implementation of Subsplash products • Stay educated on industry information and educate clients • Strategically consult with clients to increase retention and recurring revenue through adoption of Subsplash services • Strengthen client relationships and help clients maximize their investment through fuller platform utilization

🎯 Requirements

• Sales, Client Success, or Account Manager background (1-2 years of experience) • Experience with small-tier clients • College degree • Demonstrates drive for humility, innovation, and excellence • Motivation for sales and commitment to team mission • Strong oral and written communication skills • Proficient at prospecting and online profiling • Passionate about influencing, negotiation, and closing • Knowledgeable and enthusiastic about technology industry • Exhibit technical savviness; experience with SaaS platform, apps, analytics, data, or databases preferred • Customer Relationship Management (CRM) experience (Salesforce preferred) • Willingness to travel occasionally • Knowledge and/or experience working in the faith sector highly preferred • Knowledge of church staff roles and dynamics is a plus • Satisfactory proof of right to work in the U.S. • Completion of a basic background check • Availability for primary position hours of 7:30 am to 4:30 pm Monday-Friday • Must reside in one of AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, or WY

🏖️ Benefits

• Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary) • Medical Coverage • Dental Coverage • Vision Coverage • Short and long term disability and life insurance all free of charge • Competitive Compensation • 401k Matching • Professional Development • Top of the Line Equipment • Referral Program • Parental Leave • Family-Friendly Culture • Chance to work side-by-side with thought leaders in emerging tech • Eligible for overtime pay

Apply Now

Similar Jobs

🕒 Yesterday

Mosaic Consulting Group

201 - 500

💼 Consulting

👥 HR Tech

Remote Customer Success Manager supporting UKG workforce-management software accounts. Managing Tier 3 portfolios, customer metrics, self-service resources, and account escalations.

🕒 Yesterday

RainFocus

201 - 500

☁️ SaaS

📣 Marketing

Junior Client Success Specialist auditing B2A documentation and CSM operations. Supporting RainFocus’s event-management platform serving Fortune 500 events worldwide.

🕒 Yesterday

Podium

1001 - 5000

💼 Consulting

📣 Marketing

📦 Logistics

Regional Customer Success Manager driving adoption, retention, and growth for automotive customers using Podium’s AI-powered engagement platform. Managing renewals, escalations, and customer advocacy.

🕒 Yesterday

Goodstack

51 - 200

💼 Consulting

📣 Marketing

🤲 Charity

Customer Success Associate guiding clients on Goodstack’s AI-powered grant-writing platform. Driving adoption, renewals, retention, and customer feedback across global accounts.

🕒 2 days ago

Renterra

11 - 50

📦 Logistics

🏭 Manufacturing

🏗️ Construction

Customer Success Associate supporting customers of Renterra’s equipment-rental SaaS platform. Handling post-sale support, Helpdesk content, feedback collection, and cross-functional customer insights.

🇺🇸 United States – Remote

💵 $50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required