Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, Ohio, +2 more states – Remote

🐊 Florida – Remote 🏈 Ohio – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $15 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Summit Racing Equipment

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1968

🚘 Automotive

🛒 Retail

🛍️ eCommerce

Automotive • Retail • eCommerce

Summit Racing Equipment is a company that provides a wide range of automotive parts and accessories for enthusiasts and professionals alike. The company is committed to delivering an exceptional shopping experience through a combination of excellent customer service and a comprehensive selection of products. With a focus on technology and a people-first approach, Summit Racing Equipment creates a positive work environment for employees across its multiple locations, including Ohio, Nevada, Georgia, and Texas. Summit Racing celebrates its history and achievements, recently marking its 55th anniversary with the help of its dedicated customers and team members.

📋 Description

• Handle inbound customer calls using company-provided equipment and the Talkdesk application • Provide friendly, professional service • Address post-sale customer questions and concerns • Track packages, process returns, answer warranty questions, and help customers find the right automotive parts • Other duties as assigned • Work the regular schedule Monday–Friday, 3:30 PM–Midnight ET, with a rotating Tuesday, Wednesday, or Thursday day off and every other Saturday, 9:00 AM–5:30 PM ET • Complete the first seven weeks of training Monday–Friday, 12:30 PM–9:00 PM ET • Work required overtime during peak call volume periods

🎯 Requirements

• Candidate must reside in Florida, Georgia, Ohio, Tennessee or Texas • High speed cable Internet 25mb plan minimum (No DSL) • Proficiency in Windows-based computer systems and internet navigation • Ability to listen, understand customer needs, and resolve issues using available tools and resources • Demonstrate a willingness to learn some technical details about vehicle systems • Ability to multitask, coordinate, and manage time effectively while maintaining professionalism with customers and co-workers • Ability to follow direction, meet department standards, and improve individual and team performance • High school diploma, GED, or equivalent work experience • Customer service experience preferred • ASE Certifications preferred • Automotive knowledge or at least 2 years of automotive industry experience preferred

🏖️ Benefits

• Company-provided equipment • Hands-on training to prepare you for success • Overtime during peak call volume periods