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Workflow Manager

đź•’ September 7

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

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Logo of Sumsub

Sumsub

501 - 1000 employees

Founded 2015

đź’Ľ Consulting

⚖️ Legal

📦 Logistics

đź’° $30M Series B - Sumsub on 2022-12

Consulting • Legal • Logistics

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

đź“‹ Description

• Configure and maintain DocuSign CLM workflows, Document Generation Forms, and templates • Implement conditional routing, approvals, and automated reminders • Diagnose routing, field-mapping, template, signature, and integration issues • Coordinate with developers when required • Gather requirements from internal teams and translate them into system improvements • Develop and maintain processes for preparing, verifying, categorizing, and archiving financial documents • Maintain documentation on workflows, templates, and system changes • Train internal users on DocuSign processes and best practices

🎯 Requirements

• Hands-on experience with DocuSign workflow configuration, template management, and troubleshooting • Experience with DocuSign CLM and e-Signature is a strong advantage • Proven ability to build and improve document management processes • Experience gathering requirements and working with developers or external vendors • Strong logical thinking, organizational skills, and attention to detail • Strong communication skills and confidence training non-technical users • Fluent English

🏖️ Benefits

• Remote-first, trust-based culture • No mandatory office days and no attendance trackers • Optional offices or coworking spaces in some locations • Flexible working hours with no fixed 9-to-5 schedule • Birthday holiday • 10 personal days each year • Seven sick days without paperwork • Extra time off around Christmas and New Year • Role-specific learning opportunities and event coverage • Financial bonuses for marriage and welcoming a new baby • Fully covered team offsite trips several times a year • Tools and hardware needed for the role • Equal opportunity and inclusive workplace

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