Director of Revenue Operations

🔥 3 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $100k - $125k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Sundae

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏠 Real Estate

🏪 Marketplace

👥 B2C

Real Estate • Marketplace • B2C

Sundae is a real estate company that specializes in helping homeowners sell their houses as-is, particularly those that are dated or in need of repairs, without the burden of traditional sales processes. By offering competitive cash offers and a streamlined selling experience, Sundae provides a unique marketplace for off-market transactions, allowing sellers to close quickly and with zero fees. Their mission is to empower sellers by ensuring they get a fair price while minimizing the stress associated with selling a home.

📋 Description

• Own day-to-day administration, configuration, maintenance, and optimization of Sundae's revenue technology ecosystem • Manage Salesforce environments through LeftMain, including configurations, integrations, deployments, and support • Support technical onboarding of new market operators, including Salesforce organization setup, package deployment, integration validation, and testing • Maintain integrations between Salesforce, Rill, Zapier, smrtPhone, Twilio, and other platforms • Troubleshoot system issues, identify root causes, and implement sustainable solutions • Use Codex and other AI-assisted development tools to configure, deploy, audit, and maintain technology solutions • Build and maintain automated workflows for lead distribution, notifications, customer communications, and operations • Manage Zapier workflows for inbound leads from website forms, Google Ads, text messages, and phone calls • Ensure accurate lead routing based on geographic territories and business rules • Configure Salesforce organizations, Rill connections, standardized configurations, data models, automated sales cadences, and DocuSign templates • Provide technical support and configuration changes for existing market operators • Administer and maintain Rill data infrastructure, raw data sources, staging models, and marketing attribution models • Maintain data integrations involving Google Ads, Salesforce, smrtPhone, First American data, and historical marketing lists • Identify and resolve data quality, integration, and reporting issues • Administer smrtPhone accounts, inbound call routing, team assignments, backup routing, and territory-specific call flows • Maintain Twilio routing solutions and support corporate SMS initiatives • Administer Google Workspace, Slack access, 1Password authentication workflows, DocuSign, YourVoice AI, and Sundae's website as needed • Maintain access controls, documentation, and system administration practices • Develop documentation, reduce manual work through automation, coordinate with vendors and stakeholders, prioritize technical requests, and recommend scalable technology improvements

🎯 Requirements

• Demonstrated experience administering and integrating multiple business technology platforms, preferably in a revenue operations, sales operations, marketing operations, or business systems environment • Strong working knowledge of Salesforce administration, configuration, and CRM workflows • Experience building and maintaining automations using Zapier or comparable integration platforms • Experience with APIs, system integrations, data flows, and technical troubleshooting • Ability to work with data infrastructure, data models, and reporting systems • Experience administering business communication platforms, including telephony, SMS, or call-routing systems • Familiarity with AI-assisted development tools and the ability to use them effectively for technical configuration, automation, and troubleshooting • Strong documentation, analytical, organizational, and problem-solving skills • Ability to independently execute technical work and manage multiple priorities with limited supervision • Preferred: Experience with Rill, smrtPhone, Twilio, DocuSign, and Google Workspace administration • Preferred: Experience with Codex or similar AI-assisted coding tools • Preferred: Knowledge of SQL, scripting, or other technical methods used to manage data and integrations • Preferred: Experience supporting multiple Salesforce organizations or multi-territory business operations • Preferred: Familiarity with digital marketing attribution, lead generation systems, and CRM-based sales cadences • Preferred: Experience in real estate, franchising, distributed sales organizations, or startup environments

🏖️ Benefits

• Performance-based bonus compensation eligibility