Client Services Manager – Schools

🔥 6 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Supplemental Health Care

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1984

🏥 Healthcare

🎯 Recruiter

Healthcare • Recruitment

Supplemental Health Care is a U. S. -based staffing and workforce solutions company that connects behavioral health, education, and healthcare professionals with employers nationwide. SHC places clinicians across a wide range of settings — travel and local nursing, allied health, home health & hospice, schools, correctional health & government services, ambulatory and long-term care, and behavioral & mental health — and also offers managed service provider (MSP) and workforce solutions for employers. The company emphasizes support for clinicians (licensure, housing, benefits) and positions itself as a partner to hospitals, schools, home health agencies, correctional facilities, and other care settings.

📋 Description

• Grow, develop, and build relationships with new clients and expand market presence with existing clients to increase revenue and results • Negotiate, compose, and execute staffing agreements and contracts • Develop marketing, account management, and sales strategies for staffing business • Track Client Expert Opinion Scores and achieve goals for days filled, fill rate, and contracts • Maintain client information and follow up to meet client needs • Support client credentialing and referencing processes • Service client requests, handle issues, and provide after-hours/on-call support • Coordinate transitions of new clients and client needs to recruitment/staffing team members • Communicate about talent assignment extensions and completed assignments • Use the sales process to overcome recruit and client resistance or complaints • Establish recruiting activities to ensure orders are filled on time • Maintain, manage, and submit weekly activity reports • Assist clients with Quality Assurance functions related to providers • Assist with aging and Accounts Receivable follow-up • Travel by car or airplane to cover territory as needed • Identify new RFP and/or MSP opportunities and develop direct business lines • Present Supplemental Health Care services to potential clients • Assist with payroll processing by collecting and submitting weekly field talent timesheets • Coordinate with compliance to ensure talent are compliant and cleared to start and internal client documents are current • Help create an environment of high morale, motivation, and teamwork • Perform other duties as assigned

🎯 Requirements

• Minimum of 2-3 years sales experience required • Health care industry experience preferred • Additional healthcare staffing experience required for a Senior level role • Bachelor's Degree preferred • Working knowledge of computers and software systems, including Microsoft Office and the Internet • Internet job boards and internet recruiting experience preferred • Basic knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience • Knowledge of proper grammar, spelling, and rules of composition • Knowledge of principles and methods for selling recruiting services, including marketing strategy and tactics, sales techniques, and sales management systems • Ability to read, analyze, and interpret production reports • Ability to skill market and open new business opportunities • Ability to work independently and with other team members • Ability to organize and complete work in a timely manner • Ability to multitask • Ability to communicate effectively with all levels of the organization • Ability to sit, type, and use the phone and computer for prolonged periods • Detail-oriented and highly organized • Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

🏖️ Benefits

• Medical Insurance - Choice of PPO and Consumer-Driven Health Plans (CDHP) with HSA eligibility • Dental Insurance • Vision Insurance • 401(k) with match • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA) - Healthcare and Dependent Care • Permissive Paid Time Off (PTO) • Employee Assistance Program (EAP) • Additional company provided and voluntary benefits