Outbound Sales Representative

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Conduct outbound sales calls to prospective patients or members using a power dialer or similar outbound calling technology • Engage prospects in sales-oriented conversations focused on driving enrollment and program participation • Educate prospects on healthcare program benefits, eligibility requirements, and enrollment processes • Identify prospect needs and address objections to convert outreach efforts into successful enrollments • Accurately document call outcomes, prospect information, and enrollment status in the CRM system • Meet or exceed individual and team enrollment targets and performance-based incentive goals • Follow compliance and regulatory guidelines applicable to healthcare outreach and enrollment activities • Collaborate with team leads and account stakeholders to refine outreach scripts and improve conversion rates • Maintain up-to-date knowledge of healthcare program offerings, enrollment criteria, and industry regulations • Adapt quickly to evolving program requirements, scripts, and processes in a fast-paced, startup-minded environment • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge of healthcare enrollment processes, sales techniques, and industry best practices through training and learning initiatives • Collaborate with other departments as needed • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times

🎯 Requirements

• 2+ years of customer-facing support experience • Minimum of one (1) to two (2) years of experience in outbound sales, telesales, or a healthcare enrollment role within an outsourced services environment • Strong sales orientation, with the ability to engage prospects in persuasive, needs-based conversations • Comfortable working in a performance- and incentive-driven environment, with a results-oriented mindset • Experience with outbound dialer technology and CRM systems for call tracking and enrollment documentation • Excellent verbal communication skills, with the ability to build rapport and trust with prospective patients or members • Working knowledge of healthcare enrollment processes, eligibility requirements, or related program guidelines, a plus • Strong adaptability, with the ability to thrive in a fast-paced, evolving environment and adjust quickly to changing scripts or program requirements • Ability to operate as an extension of the client's team, maintaining professionalism and alignment with client expectations • Strong problem-solving skills, with the ability to address prospect objections and concerns effectively • Genesys experience/knowledge (power dialer) preferred