Enrollment Specialist

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of SureCo

SureCo

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🛡️ Insurance

Healthcare • Healthcare Insurance • Insurance

SureCo is a trusted platform delivering high-quality, personalized health coverage specifically designed for large and medium-sized companies. With a mission to make Americans healthier, SureCo provides a comprehensive benefits platform that offers group health, critical illness, dental, vision, and healthcare technology solutions. The company focuses on providing time and cost savings for employers while ensuring that employees receive tailored health benefits.

📋 Description

• Submit carrier applications for new hire enrollments, open enrollment elections, qualifying life events, plan changes and updates, terminations, and COBRA transitions • Collect and submit supplemental documentation required by carriers • Ensure enrollment accuracy before submission • Meet carrier-specific submission requirements and deadlines • Track enrollment status through carrier systems • Maintain operational relationships with insurance carriers • Navigate carrier portals and submission systems • Coordinate with carrier representatives on enrollment issues • Perform post-enrollment carrier validation and confirmation • Verify coverage accuracy across the enrollment lifecycle • Validate plan accuracy and member information • Identify and resolve carrier discrepancies • Conduct compliance auditing of enrollment processes • Perform process quality assurance reviews • Follow up on pending carrier applications • Resolve enrollment discrepancies with carriers • Coordinate on enrollment escalations • Document and track enrollment issues • Prevent retroactive corrections through proactive validation • Ensure the platform reflects enrollment changes • Meet enrollment accuracy, processing-time, carrier-confirmation, QLE, and open-enrollment completion KPIs

🎯 Requirements

• High school diploma required; Associate's or Bachelor's degree preferred • 1-3 years of experience in benefits enrollment, insurance administration, or related field • Health insurance industry experience • Understanding of carrier enrollment processes and systems • Attention to detail for enrollment accuracy • Ability to manage multiple enrollments across carriers and deadlines • Ability to follow carrier-specific requirements precisely • Problem-solving ability to troubleshoot enrollment issues with carriers • Clear written and verbal communication with carriers and internal teams • Ability to meet strict enrollment deadlines • Proficiency with multiple carrier enrollment portals • Strong data entry and verification skills • Excel skills for tracking and reporting • Understanding of health insurance plan types and structures • Familiarity with enrollment lifecycle stages

🏖️ Benefits

• 100% remote position • Work aligned with US Pacific Time

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