
- employees
📣 Marketing
📦 Logistics
✈️ Travel
Marketing • Logistics • Travel
Swimoutlet is an Italian online retail outlet specializing in swimwear, swimming accessories, and triathlon sportswear for men, women and juniors, carrying brands like Arena, Speedo, and Jaked. The company operates an e-commerce store and a physical showroom in Perugia, offers customer support via phone, WhatsApp and chat, provides free shipping in Italy for orders over €99, multiple secure payment options, and a 30-day return/exchange guarantee.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $22 - $24 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🤑 Sales
🚫👨🎓 No degree required
👻 Ghost score 0%
Where this job comes from
Posted on Swimoutlet's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

- employees
📣 Marketing
📦 Logistics
✈️ Travel
Marketing • Logistics • Travel
Swimoutlet is an Italian online retail outlet specializing in swimwear, swimming accessories, and triathlon sportswear for men, women and juniors, carrying brands like Arena, Speedo, and Jaked. The company operates an e-commerce store and a physical showroom in Perugia, offers customer support via phone, WhatsApp and chat, provides free shipping in Italy for orders over €99, multiple secure payment options, and a 30-day return/exchange guarantee.
• Provide exceptional customer service by phone, email or in person • Support Team Sales Representatives with product recommendations, quotes and order processing for all brands offered on SwimOutlet.com • Communicate effectively with team accounts and co-workers • Keep detailed notes of all interactions with team accounts • Build strong customer relationships with new and existing team accounts in partnership with Team Sales Representatives and Team Division staff • Respond promptly to inbound calls and emails • Solve problems and recommend solutions that meet or exceed team customers’ expectations • Provide accurate product and order information • Maintain high energy and a positive attitude with customers, co-workers and vendors • Consistently meet daily, weekly and monthly service goals while supporting Team Sales Representatives in achieving Team Division sales goals • Perform other duties as assigned • Maintain a positive work atmosphere that strengthens the team • Follow all applicable regulations, policies, work procedures and instructions
• At least two years of customer service experience, ideally in ecommerce support • Experience working with B2B customers • Inside or outside sales experience • Working knowledge of aquatic sports, including water polo, swimming and diving (bonus points) • Background in aquatics as an athlete, coach or associate (bonus points) • Experience with NetSuite or Salesforce CRM (bonus points) • Remote work experience (bonus points)
• Health, dental, and vision coverage • 401(k) with company match • Paid time off and holidays • Generous employee discount on SwimOutlet products
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