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Healthcare Sales

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🔥 1 minute ago

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Posted on Teleperformance's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Teleperformance

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Serve as a primary point of contact for clients • Manage inbound and outbound communications • Utilize web-based tools to resolve inquiries and provide a positive customer experience • Make outbound calls from qualified leads to Medicare-eligible customers interested in plan options • Assist customers in transferring to a licensed sales agent for their area • Ask required questions using the call script • Utilize rebuttals to overcome caller objections • Explain the benefits of plan options during open enrollment • Meet transfer targets • Appropriately disposition each call

🎯 Requirements

• High School Diploma or equivalent • Minimum of 6 months of customer service experience • Must be 18 years of age or older • Ability to type at least 25 words per minute • Comfortable with desktop computer systems • General knowledge of Windows-based systems • Dedicated workspace near router for hardwired Ethernet connection • Internet minimum 15 Mbps download/10 Mbps upload, ISP under 50ms • Internet connection cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN • Proof of internet speed required • Weekend required • Sales background preferred but not required • Customer service and/or sales experience preferred • College degree preferred but not required • Strong communication, listening, analytical, organizational, problem-solving, and critical thinking skills • Ability to collaborate with team members, supervisors, and support departments • Ability to prioritize tasks and work well under pressure • Ability to work within a structured schedule with a variety of shifts

🏖️ Benefits

• Medical, vision, and dental health benefits • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs as eligible • Competitive 401(k) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts • Career advancement opportunities • Inclusive and diverse workplace culture • Support for active-duty service members, veterans, and military families

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