
501 - 1000 employees
Founded 2015
đ„ Healthcare
âïž SaaS
đ€ Artificial Intelligence
Healthcare âą SaaS âą Artificial Intelligence
Sword Health is a digital health company offering an AI Care platform that combines artificial intelligence with licensed clinicians to provide virtual care primarily for musculoskeletal (MSK) pain, women's health, cardiometabolic health, and mental health. Their platform includes AI-driven digital physical therapy for pain (Thrive), women's health program (Bloom), cardiometabolic program (Pulse), mental health support (Mind), and Predict, an AI engine to identify members at high risk for avoidable surgeries. Sword sells to employers, health plans, unions, consultants & brokers, and individuals, focusing on measurable cost savings, surgical avoidance, and improved clinical outcomes. They emphasize security, privacy, and clinical evidence with peer-reviewed studies and validated ROI.
đ„ 1 hour ago
đșđž United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
đĄ Marketing
đ» Ghost score 12%
Where this job comes from
Posted on Sword Health's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago

501 - 1000 employees
Founded 2015
đ„ Healthcare
âïž SaaS
đ€ Artificial Intelligence
Healthcare âą SaaS âą Artificial Intelligence
Sword Health is a digital health company offering an AI Care platform that combines artificial intelligence with licensed clinicians to provide virtual care primarily for musculoskeletal (MSK) pain, women's health, cardiometabolic health, and mental health. Their platform includes AI-driven digital physical therapy for pain (Thrive), women's health program (Bloom), cardiometabolic program (Pulse), mental health support (Mind), and Predict, an AI engine to identify members at high risk for avoidable surgeries. Sword sells to employers, health plans, unions, consultants & brokers, and individuals, focusing on measurable cost savings, surgical avoidance, and improved clinical outcomes. They emphasize security, privacy, and clinical evidence with peer-reviewed studies and validated ROI.
âą Design, build, deploy, and maintain automated lifecycle campaigns across Email, Push Notifications, and In-App Messages using CRM platforms such as Braze or Iterable âą Optimize user journeys and campaigns from onboarding through active engagement, reactivation, and winback âą Use AI/LLM tools to streamline briefs, copy variants, QA, reporting, and personalization âą Design and execute experiments involving subject lines, send times, content, and channel mix âą Track and report lifecycle KPIs including Open Rates, CTR, Conversion Rate, Unsubscribe Rates, Churn, and Winbacks âą Share actionable insights with the broader team âą Collaborate with User Acquisition, Product Marketing, Brand Marketing, Partnerships, and Customer Success on an integrated marketing/promotional calendar âą Work with Design, Product, Engineering, and Data to implement events and attributes in Braze for triggering and personalization âą Support partnership efforts and ad hoc campaigns âą Act as the voice of the customer throughout the lifecycle to drive engagement and business impact
âą 3-5 years of experience in lifecycle marketing, CRM, or retention marketing, ideally within Consumer Tech or Subscription services âą Hands-on experience building automated workflows in CRM platforms (e.g. Braze, Iterable) âą Hands-on experience using AI/LLM tools in day-to-day work, with examples of saving time or improving results âą Strong analytical skills, including pulling cohorts, reading results, and turning results into next steps âą Experience with a BI tool (Looker, Tableau, Amplitude, Mixpanel) âą Basic understanding of HTML/CSS for email template troubleshooting âą Understanding of data structures, APIs, and event-based triggering âą Strong attention to detail and QA discipline across multiple concurrent campaigns âą Highly organized self-starter capable of managing multiple campaigns simultaneously while maintaining strict quality control âą AI proficiency at least Level 1 (Explorer); expected level varies by role seniority âą Nice to have: Strong copywriting and editing âą Nice to have: Experience with AI-driven personalization or predictive CRM features, such as Braze Intelligence âą Nice to have: Experience with partnership or B2B2C campaigns
âą Sword offers additional benefits beyond total compensation âą Country-specific benefits may vary and will be detailed separately
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