Senior Marketing Operations Specialist

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sword Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

📋 Description

• Manage day-to-day campaign production, QA, execution, reporting, and optimization • Own automated journeys and blast campaigns across email, SMS, push, in-app, and direct mail • Collaborate with Enrollment, Growth, Member Engagement, Content, Creative, Data, Product, and Engineering teams • Ensure Marketing Operations standards, naming conventions, event conversion tagging, and pre-deployment QA • Monitor and optimize multiple campaigns and programs to ensure timely delivery • Identify and troubleshoot issues before and during live campaigns • Code personalized email-template logic using Handlebars, Liquid, AMPScript, or similar scripting languages • Lead operational process improvements for efficiency and scalability • Identify process and data opportunities, blockers, and growth challenges, and solve them proactively • Collaborate with Growth and Engineering to establish marketing-system data pipelines, real-time updates, event triggers, and member-profile updates • Develop and document best practices for data gathering, KPI analysis, prioritization, and optimization

🎯 Requirements

• Minimum 2 years of experience in Lifecycle/Marketing Operations • Experience with at least one marketing automation platform, such as Iterable, Braze, Salesforce Marketing Cloud, Cordial, or Marketo • Experience building and deploying omnichannel messaging across email, push, SMS, in-app, and direct mail • Knowledge of HTML/CSS and experience coding mobile-first email templates • Strong understanding of email clients and their strengths and limitations • Experience with scripting languages • Ability to understand member journeys and build lifecycle journey flows • Project management and time management skills • Ability to work effectively in a fast-paced environment with changing requirements and priorities • Ability to work autonomously and deliver results • Strong communication skills for setting expectations and providing stakeholder progress updates • Impeccable attention to detail • Ability to collaborate across multiple teams and time zones • Analytical ability to gather insights across multiple channels • Every hire must demonstrate at least Level 1 AI proficiency

🏖️ Benefits

• Sword offers additional benefits beyond total compensation • Country-specific benefits may vary and will be detailed separately • Private company stock options may be included in total compensation, where applicable • Variable, bonus, or sales incentives may be included in total compensation, where applicable

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