Senior Transportation Analyst, Supplier & Retailer Appointment

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🔥 0 minutes ago

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Logo of Symbotic

Symbotic

501 - 1000 employees

Founded 2007

🔧 Hardware

📦 Logistics

🤖 Artificial Intelligence

Hardware • Logistics • Artificial Intelligence

Symbotic is a provider of warehouse automation and supply chain robotics. Symbotic develops integrated robotic hardware, AI-driven orchestration and software, and warehouse-as-a-service solutions to organize and accelerate the movement of goods through distribution centers. The company focuses on flexible, high-throughput robotic systems and software for industries such as grocery, retail, and consumer packaged goods, positioning itself as a B2B supplier that combines physical automation with AI to optimize operations.

📋 Description

• Coordinate supplier pickup scheduling and shipment readiness • Validate load requirements and address scheduling risks • Oversee retailer appointment scheduling, delivery requirements, and customer-specific receiving processes • Align transportation schedules with operational plans • Ensure data accuracy in Manhattan TMS • Address appointment and shipment exceptions • Resolve transportation scheduling and delivery exceptions • Lead recovery actions and drive operational improvements through issue resolution and root cause analysis • Communicate shipment status and risks • Track appointment performance • Support continuous improvement initiatives to improve service reliability • Serve as the primary transportation contact for suppliers, delivery locations, retailer scheduling teams, and related stakeholders

🎯 Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or related field preferred, or equivalent industry experience • Minimum 5 years of experience in transportation scheduling, appointment management, logistics coordination, transportation operations, or customer service • Working knowledge of pickup and delivery appointment processes and time-sensitive transportation execution • Experience using transportation management systems, scheduling platforms, ERP systems, or similar operational tools • Strong communication, organization, attention to detail, and problem-solving skills • Proficiency with Microsoft Excel, Outlook, and other collaboration tools • Preferred: experience supporting retailer consolidation, cross-dock, multi-stop, inbound, or appointment-driven transportation operations • Preferred: experience with Manhattan TMS, retailer scheduling portals, or supplier appointment systems • Preferred: familiarity with EDI/API-enabled scheduling workflows, Proof of Delivery requirements, detention drivers, and transportation service metrics • Experience working in high-volume transportation, logistics, 3PL, or retail supply chain environments • Valid driver’s license • Ability to drive and/or fly to client and other customer locations • Ability to own a credit card and manage expenses personally for bi-weekly reimbursement

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Disability benefits • 401K • PTO • Up to 25% travel may be required • Base pay offered may vary depending on job-related knowledge, skills, and experience

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