Patient Engagement Lead – Global Clinical Trial Recruitment, Retention

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🎯 Recruiter

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👻 Ghost score 10%

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Syneos Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.

📋 Description

• Lead discussions with study-specific functional area leads and solution partners to identify issues affecting patient enrollment • Compile and interpret data to support sound business decisions and document agreed solutions • Apply knowledge of healthcare landscapes, patient recruitment solutions, and global patient recruitment strategies • Support development of mitigation strategies • Lead development, preparation, approval, and distribution of integrated recruitment and retention tactics • Define and lead community outreach activities, including advocacy group liaison and local chapter events • Orchestrate integrated solution partner operations, meetings, progress tracking, risk reporting, and efficiency improvements • Act as quality-control gatekeeper for assigned studies • Develop or review Participant Engagement Plans and oversee subsequent updates • Oversee translation, printing, distribution, inventory management, and destruction of recruitment and retention materials • Lead discussions with sponsors and internal teams on solution performance and enrollment strategies • Serve as the main point of contact for R&R Operations Project Management and provide client updates and fiscal information • Manage contracted budgets and timelines, document scope changes, and support change orders • Select, qualify, contract, and manage solution partners and resolve vendor issues • Ensure deliverables, projections, reports, updates, risk assessments, and mitigations meet customer expectations • Contribute to business development opportunities and departmental growth • Mentor junior staff and provide project-management oversight • Lead or participate in Inclusion & Access Department change initiatives

🎯 Requirements

• BA/BS in the biological sciences or related discipline in the natural sciences/health care field (e.g. RN) • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, database applications), email, and internet • Strong presentation skills and interpersonal skills • Team-oriented approach • Excellent verbal and written communication skills • Excellent time management skills • Ability to multitask under tight deadlines on several projects with specific and unique requirements • Attention to detail and high-quality work • Ability to be flexible and adapt to change • Ability to work independently and as part of a team in a matrix environment • Equivalent experience, skills, and/or education may also be considered

🏖️ Benefits

• Career development and progression • Supportive and engaged line management • Technical and therapeutic area training • Peer recognition • Total rewards program • Inclusive culture • Reasonable accommodations under the Americans with Disabilities Act