Consumer Construction Manager

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🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Synovus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1888

🏦 Banking

💸 Finance

Banking • Finance

Synovus is a regional bank and financial services company headquartered in Columbus, Georgia. For more than 130 years it has served customers and communities—hiring talent, offering careers, and emphasizing community relationships. Synovus provides consumer and commercial banking, lending, and wealth-management-related services across its regional footprint.

📋 Description

• Manage the Consumer Residential Construction Lending Department daily • Ensure quality service and support for internal and external clients • Enforce loan policy and established guidelines • Oversee accurate processing of loan transactions, payments, disbursements, documents, and reporting • Establish communication flows and service standards for client requests, complaints, and issues • Coordinate with staff, RLC, ALO, Legal, Compliance, Pinnacle Mortgage, and senior management to address operational issues • Ensure risk disciplines protect clients and the bank’s reputation • Develop departmental processes, procedures, guideline checklists, and worksheets based on Loan Policy requirements • Oversee proper loan booking and efficient movement of loans through approval • Monitor and manage past dues, maturities, exceptions, overdrafts, and insurance; prepare production reports • Ensure department employees are trained and provide onboarding training for new mortgage employees • Manage performance and merit processes for direct and indirect reports • Coach and develop team members and foster an engaged work environment • Work with Human Resources on employee relations, compensation, training, recruitment, and related matters • Observe applicable policies, procedures, laws, regulations, and risk limits; report suspected violations • Perform other related duties as required

🎯 Requirements

• Bachelor's Degree in Business Administration, Finance, Accounting, or related field, or an equivalent combination of education and experience • 5 years of job-specific experience • Successful registration and issuance of a unique identification number from the Nationwide Mortgage Licensing System (NMLS) under the SAFE Act, within the established timeframe after initial employment • Successful nationwide fingerprint check as part of NMLS registration • Knowledge of loan policy requirements and mortgage/construction lending operations • Ability to manage departmental reporting, loan transactions, payments, disbursements, documents, and compliance-related processes • Ability to communicate with internal and external clients, lenders, attorneys, executive management, and other departments • Ability to develop processes, procedures, checklists, and worksheets • Ability to monitor and manage past dues, maturities, exceptions, overdrafts, and insurance • Ability to train, coach, and develop employees and manage performance processes • Ability to observe and report risks, policy violations, and regulatory issues • May sit or stand for long periods; talk and hear regularly • Ability to climb, bend, kneel, crouch, or crawl regularly; use hands and reach • Ability to see objects up close or at a distance, use peripheral vision, and identify basic colors • Up to 10 pounds of weight lifting/force exertion required • Travel required less than 10% of the time • Driver's license not required