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Customer Service Representative

Job not on LinkedIn

đŸ”„ 15 hours ago

đŸ€  Texas – Remote

infoinfo

đŸ’” $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on System Pavers's careers page, not through a job board

First seen by Remote Rocketship 15 hours ago

Still open on System Pavers's site. Checked 13 hours ago.

Logo of System Pavers

System Pavers

501 - 1000 employees

Founded 1992

đŸ—ïž Construction

đŸ‘„ B2C

Construction ‱ B2C

System Pavers is a full-service outdoor remodeling company that designs, sells, and installs custom outdoor living spaces for homeowners. They specialize in interlocking pavers for patios, driveways, walkways, and pool decks as well as related outdoor elements such as artificial turf, decking, outdoor kitchens, pergolas, fire pits, landscape lighting, walls, and water features. Founded in 1992 and operating across multiple U. S. states, System Pavers focuses on residential projects, offering free consultations, personalized design, project management, installation, financing, and industry-leading warranties.

📋 Description

‱ Handle inbound and outbound customer-related phone inquiries ‱ Resolve customer questions and issues promptly, professionally, and thoroughly ‱ Schedule appointments between customers and design consultants ‱ Confirm scheduled appointments ‱ Respond to email correspondence from customers and internal team members ‱ Stay up to date with company procedures and protocols pertaining to the call center

🎯 Requirements

‱ Customer service/phone presence ‱ Ability to type at least 50 WPM ‱ Problem-solving mentality with ability to remain calm and positive under pressure ‱ Commitment to upholding System Pavers team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity ‱ Eligible to work in the United States ‱ Visa sponsorship is not available

đŸ–ïž Benefits

‱ Full-time employment ‱ Bonus (~$18-$19/hour total compensation) ‱ Training and support from the team ‱ Robust support system based on three decades of experience ‱ Inclusive and equal opportunity employer

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